Megan Spittal
St Andrews,Fife
Summary
Experienced professional demonstrating strengths in customer service, time management and collaboration. Adapts to varied audiences, resolves queries promptly and maintains high standards in busy settings. Committed to dependable support, safety and positive service outcomes.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work history
Access and Widening Participation Ambassador
University of St Andrews
St Andrews, Fife
2025.06 - Current
- Handled day-to-day duties using accurate, efficient working practices daily.
- Organised and delivered workshops on university application processes.
- Adapted workshops for diverse needs, supporting physical and mental accessibility.
- Supervised children aged 14-17 during overnight summer schools.
- Reinforced self-confidence through consistent positive encouragement and supportive feedback.
- Encouraged active participation in group activities to build teamwork spirit.
- Maintained wellbeing-focused practice by following strict safeguarding procedures.
- Worked with others to complete tasks efficiently.
Student Ambassador
University of St Andrews
St Andrews, Fife
2024.09 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Demonstrated excellent communication skills to engage diverse audiences.
- Enhanced visitor experience by providing informative and engaging tours.
- Assisted visitors, solving their queries promptly.
- Conducted walking tours, ensuring physical safety of all participants.
- Protected group members by following safety guidelines.
Customer Service Assistant
Morrisons
St Andrews, Fife
2023.01 - 2026.06
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
- Assisted in the training of new staff members, ensuring consistency in service delivery.
- Managed time efficiently during peak hours to limit customer waiting periods.
- Improved efficiency at checkout by mastering POS system operations quickly.
- Handled cash transactions accurately, maintaining financial integrity of the till.
- Worked effectively under pressure, maintaining quality service even during peak hours.
- Streamlined order process to ensure seamless shopping experience for customers.
Education
Master of Arts - Philosophy
University of St Andrews
St Andrews 2022.09 - 2026.06
Skills
- Customer service
- PC literacy
- Interpersonal skills
- Time management
- Critical evaluation
- Team leadership
- Adaptability
- Collaboration
- Child protection legislation compliance
Timeline
Access and Widening Participation Ambassador
University of St Andrews
2025.06 - Current
Student Ambassador
University of St Andrews
2024.09 - Current
Customer Service Assistant
Morrisons
2023.01 - 2026.06
Master of Arts - Philosophy
University of St Andrews
2022.09 - 2026.06