Megan Procto
Haverhill,Suffolk
Summary
Dedicated professional with a strong foundation in customer service and food service, known for resilience under pressure and proactive initiative. Demonstrates exceptional interpersonal communication skills and empathy towards customers, maintaining an upbeat, outgoing, and positive attitude. Committed to delivering a professional demeanour in all interactions, with a focus on enhancing customer satisfaction and fostering long-term relationships.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Kitchen Assistant
The Bell Inn
Balsham, Camridgeshire
07.2024 - Current
- Prepared ingredients for increased speed of cooking process.
- Readied ingredients and food preparation areas to support smooth kitchen workflow.
- Assisted chefs with meal preparations for smoother service during peak hours.
- Followed safety procedures whilst using kitchen equipment to prevent accidents on duty.
- Used kitchen equipment as instructed and to safety protocols.
Waitress
The Bell Inn
Balsham, Cambridgeshire
07.2024 - Current
- Greeted and escorted guests to tables.
- Ordered and stocked beverage supplies, maintained availability of popular drinks.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Memorised complete menu and offered guests knowledgeable suggestions.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Prepared tables for guests and reset tables between customers.
- Informed kitchen staff regarding special order requirements.
Education
GCSEs -
Castle Manor Academy
Haverhill, Suffolk 09.2019 - 06.2024
Skills
- Customer Service
- Resilience under pressure
- Food service
- Interpersonal communication
- Proactive initiative
- Upbeat, outgoing and positive
- Empathy towards customers
- Professional demeanour
Timeline
Kitchen Assistant
The Bell Inn
07.2024 - Current
Waitress
The Bell Inn
07.2024 - Current
GCSEs -
Castle Manor Academy
09.2019 - 06.2024
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