A dedicated and reliable individual with a provisional U.K. Driving Licence, known for honesty, punctuality, and a friendly nature. Possesses over 10 years of experience in managing personal responsibilities while raising children with special educational needs. Demonstrates strong teamwork and independent working skills
Overview
20
20
years of professional experience
Work history
Bar team member
Stonegate Pubs
Welwyn Garden City, Hertfordshire
2024.03 - Current
Implemented promotional activities increasing awareness about special deals available at the bar.
Enhanced customer satisfaction with prompt and courteous service.
Dealt with customer complaints promptly contributing towards reputation for excellent customer service.
Handled cash transactions accurately, maintaining financial integrity at all times.
Collaborated effectively with team members to deliver superior service quality.
Maintained cleanliness and orderliness of bar area for optimal work environment.
opening or closing procedures of the bar ensuring readiness for operation or secure closure respectively.
Checked identification before serving alcohol, adhering strictly to local laws regarding alcoholic beverage sales.
Adhered strictly to health and safety guidelines ensuring safe working environment at all times.
Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
Cleaner
Figleaves
Welwyn Garden City, Herts
2014.10 - 2015.03
My responsibilities included dusting, hoovering and cleaning the kitchen ready for the next day.
Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
Utilised eco-friendly products to maintain a safe, chemical-free environment.
Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
Volunteer
Ludwick nursery
Welwyn Garden City, Hertfordshire
2012.09 - 2013.07
Used interactive teaching methods such as puppetry or drama to foster creativity and imagination.
Facilitated growth of social skills through group play activities.
Collaborated with colleagues to create engaging lesson plans, improving learning outcomes.
Supervised outdoor play, ensuring safety whilst promoting physical activity and social interaction amongst peers.
Offered emotional support to distressed children, ensuring a nurturing environment was maintained at all times.
Applied basic first aid when necessary, ensuring prompt response during emergencies.
Prepared nutritious snacks for the children, promoting a healthy lifestyle from an early age.
Enhanced children's literacy skills by introducing age-appropriate books and storytelling sessions.
Applied Early Years Foundation Stage (EYFS) framework knowledge to drive curriculum attainment.
Cashier
Morrisons
Welwyn Garden City, Herts
2006.06 - 2008.08
My role was to work on the tills, handle money and ensure the till reconciled at the end of each shift. Maintained a calm and professional manner and interacted with the customers.
Education
GCSE - English & Maths
Oaklands College
Welwyn Garden City, Herts
9 2015 - 6 2016
CACHE Level 2 - Children and Young People’s Workforce
Ware HRC College
Ware, Herts
9 2012 - 7 2013
GCSE - English, Maths, Science & Geography
Monks Walk Secondary School
Welwyn Garden City, Herts
9 2000 - 6 2005
Skills
I hold a provisional UK Driving Licence
I am honest, hardworking, reliable and punctual with a friendly nature and a good sense of humor
I work well in-group situations as well as individually
I am keen to find further work in the retail industry, using the experience and knowledge I have gained over the years
I have dedicated the last 10 years to raising my two children who have sen, and now I am looking forward to beginning my career in a role that I’ve always wanted to do
Interests
My interests include reading, exercising and enjoying quality time with both my family and friends.
Affiliations
Reading
Yoga
Gym
Baking
References
References available upon request.
Timeline
Bar team member
Stonegate Pubs
2024.03 - Current
Cleaner
Figleaves
2014.10 - 2015.03
Volunteer
Ludwick nursery
2012.09 - 2013.07
Cashier
Morrisons
2006.06 - 2008.08
GCSE - English & Maths
Oaklands College
9 2015 - 6 2016
CACHE Level 2 - Children and Young People’s Workforce