Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Timeline
Generic

Megan Jones

Shrewsbury,UK

Summary

Dedicated professional with a strong foundation in customer service and communication, adept at managing bookings and handling phone and email correspondence. Demonstrates exceptional front-of-house and administrative skills, with a proven ability to remain calm under pressure. I have a proactive attitude and strong organisational skills as well as being committed to teamwork and continuous learning, aiming to leverage these strengths in a dynamic environment.

Overview

7
7
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Beauty Therapist & Reception Support

Beauty From Within
Sundorne
07.2020 - 09.2025
  • Delivered a range of beauty treatments while consistently maintaining warm and professional attitude
  • Regularly assisted with front desk duties, including greeting clients, managing appointments, taking payments, and answering calls
  • Handled client queries both in-person and over the phone, always aiming to exceed expectations with a helpful and positive approach
  • Supported daily administrative tasks including stock ordering and diary management
  • Maintained a clean and welcoming reception area to reflect the high standards of the salon
  • Built strong, lasting relationships with clients through reliability, friendliness, and attention to detail
  • Managed busy periods effectively, keeping calm and professional even when under pressure

Front of house waitress

Bistro Jaques
Shrewsbury, Shropshire
01.2019 - 04.2021
  • Delivered exceptional customer service by attentively addressing patrons' needs and preferences.
  • Maintained cleanliness and organisation of dining areas to create welcoming atmosphere for guests.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery during peak service hours.

Education

Level 2 & 3 Beauty Therapy Diploma - Beauty Therapies

Shrewsbury Colleges Group
Shrewsbury, Shropshire
09.2019 - 07.2021

GCSEs -

The Corbet School
Shrewsbury, Shropshire
09.2014 - 07.2019

Skills

  • Customer service
  • Communication
  • Booking management
  • Phone handling
  • Email management
  • Front-of-house duties
  • Administrative skills
  • Organisational skills
  • Teamwork
  • Proactive attitude
  • Calm under pressure
  • Presentation skills
  • Work ethic
  • Familiar with booking systems

Certification

driving license

Affiliations

  • Running, enjoy spending weekends doing Parkrun and keeping active
  • Violin (grade 5)

Timeline

Beauty Therapist & Reception Support

Beauty From Within
07.2020 - 09.2025

Level 2 & 3 Beauty Therapy Diploma - Beauty Therapies

Shrewsbury Colleges Group
09.2019 - 07.2021

Front of house waitress

Bistro Jaques
01.2019 - 04.2021

GCSEs -

The Corbet School
09.2014 - 07.2019

Similar Profiles

Create profile
Megan Jones