Summary
Overview
Work history
Education
Skills
Timeline
Generic

Megan Goodall

Ballymena ,Mid and East Antrim

Summary

Energetic and enthusiastic employee well-versed in strong communication and organisation skills. Seeks solutions to problems. Adept at multi-tasking, ensuring all tasks are completed to the best standards whilst making sure customer service is impeccable.

Overview

4
4
years of professional experience
3
3
years of post-secondary education

Work history

Sales assistant

Scoop
Ballymena, Mid and East Antrim
08.2025 - Current
  • Balancing multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Managing till operations smoothly, reducing waiting time for customers.
  • Handling cash transactions swiftly, ensuring accurate accounting at the end of each shift.
  • Ensuring stock replenishment in a timely manner to maintain product availability.


Key holder

Card Factory
Ballymena, Mid and East Antrim
05.2024 - 08.2025
  • Managing store opening and closing, taking key holder responsibilities seriously to uphold robust security.
  • Completing opening and closing procedures each day.
  • Balancing cashier drawers at end of shifts and logged any discrepancies.
  • Maintaining high levels of customer retention by resolving complex customer complaints.
  • Leading by example, actively managing store environment, fostering team positivity and driving sales.

Sales assistant

Card Factory
Ballymena, Mid and East Antrim
11.2021 - 05.2024
  • Operating cash registers with accuracy and processed cash and card transactions.
  • Maintaining knowledge of products and features to provide recommendations to customers.
  • Engaging customers to enhance in-store experience and provide outstanding customer service.
  • Monitoring display stock levels, replenishing for consistently well-stocked sales floor.

Voluntary shop assistant

Cancer Research UK
Ballymena, Mid and East Antrim
06.2021 - 08.2021
  • Guiding customers to locate products or alternative items.
  • Organising stock and checkout area proactively between serving customers to maintain orderly shop floor.
  • Delivering personalised customer service with a smile to promote return custom.
  • Totaling bills using maths skills and maintained accurate till count.

Education

A-Levels -

Dunclug College
Ballymena
09.2021 - 06.2023

Dunclug College
Ballymena
09.2019 - 06.2021

Skills

  • Cash handling
  • Refund and exchange processing
  • Visual merchandising
  • Customer Service
  • Confident communicator
  • Complaint management
  • Thorough stock replenishment

Timeline

Sales assistant

Scoop
08.2025 - Current

Key holder

Card Factory
05.2024 - 08.2025

Sales assistant

Card Factory
11.2021 - 05.2024

A-Levels -

Dunclug College
09.2021 - 06.2023

Voluntary shop assistant

Cancer Research UK
06.2021 - 08.2021

Dunclug College
09.2019 - 06.2021
Megan Goodall