Megan Elliott
Bradford,West Yorkshire
Summary
After working independently in a cafe, I am organised and used to working at a high standard and interacting with different people on a weekly basis. I am able to accept and deal with challenges and have a desire to continue to learn in my role. This is what I will take into my accounting apprenticeship.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Cafe Worker
Bolton Woods Junior Football Club
Bradford, West Yorkshire
2024.07 - Current
- Ensured cleanliness of cafe premises by performing regular cleaning duties.
- Rotated perishable products regularly, avoiding wastage due to spoilage.
- Engaged with customers courteously, creating a welcoming atmosphere that encouraged return visits.
- Handled cash transactions accurately, minimising discrepancies at the end of shift.
- Implemented hygiene standards strictly whilst working on food preparation tasks.
- Followed all cafe policies and procedures diligently for consistency in service quality.
- Kept up-to-date knowledge about menu items, guiding customers effectively.
- Resolved customer queries and complaints effectively, enhancing overall satisfaction and loyalty.
- Provided prompt service to customers, contributing to increased repeat business through efficient interactions.
- Prepared hot and cold beverages for customers' satisfaction.
- Managed take-away orders efficiently, catering to the needs of busy customers.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Greeted customers and took orders in line with company style.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
Education
GCSEs - Maths, English Lang & Lit, History, Geography, Enterprise & Marketing, Combined Science
Titus Salt School
Bradford 2021.09 -
Skills
I have effective organisational skills as well as strong attention to detail in everything I do I am predicted a grade 8 in Maths in my GCSE's and I am currently attending further maths lessons, after school every week, to enhance my knowledge in maths I will be taking two additional maths exams alongside my GCSE's to complete my further maths qualification
I have a strong work ethic and my punctuality and time keeping has always been exceptional
I can work as a small team, in person/online and I am very comfortable working independently
Affiliations
- I am a season ticket holder at Bradford City FC and enjoy watching football at home. I have a passion for walking and have taken part in numerous walks for the Darby Rimmer MND Foundation over the last 2 years.
Certification
I have received bronze in the UK Maths Challenge for 3 consecutive years.
References
References available upon request.
Timeline
Cafe Worker
Bolton Woods Junior Football Club
2024.07 - Current
GCSEs - Maths, English Lang & Lit, History, Geography, Enterprise & Marketing, Combined Science
Titus Salt School
2021.09 -