Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Mea Butler

Birmingham,West Midlands

Summary

Enthusiastic and reliable undergraduate student with hands-on experience in customer-facing roles, including waitressing and academic teamwork. Strong communication, problem-solving, and organisational skills developed through both part-time work and university studies. Quick to learn, adaptable, and motivated to deliver excellent customer service in busy retail environments. Currently seeking a part-time summer position where I can contribute to a positive team atmosphere and continue developing professional experience.

Overview

6
6
years of professional experience

Work History

University ambassador

University of Portsmouth
Portsmouth, Hampshire
01.2024 - Current
  • Represented the university at open days, recruitment events, and campus tours, while also assisting in the organization and coordination of these events.
  • Collaborated with the marketing and communications department, enhancing interpersonal and leadership skills.

Wait staff member

The Fig and Olive
Birmingham, West Midlands
06.2021 - 03.2025
  • Delivered excellent customer service in a busy, customer-facing environment, ensuring guest satisfaction at all times.
  • Demonstrated the ability to multitask efficiently under pressure while maintaining attention to detail.
  • Handled payments, operated point-of-sale systems, and managed cash transactions accurately.

Undergraduate research assistant

University of Portsmouth
Portsmouth, Hampshire
09.2023 - 05.2024
  • Managed tasks independently and met tight deadlines, showing reliability and time management under pressure.
  • Communicated clearly with supervisors and team members to support ongoing research goals, mirroring customer service and teamwork in retail.

Charity shop volunteer

Acorns Charity Shop
Sutton Coldfield, Birmingham
03.2019 - 04.2021
  • Interacted with customers, providing a welcoming and empathetic environment, especially for children and families.
  • Utilized problem-solving skills to handle customer inquiries and resolve issues, maintaining professionalism under pressure.

Education

Bachelor of Science - Psychology

University of Portsmouth
Portsmouth
09.2023 -

A-Levels -

The Streetly Academy
Sutton Coldfield, Birmingham
09.2021 - 06.2023

Skills


  • Customer Service: Confident and friendly communicator with experience handling customer enquiries, resolving issues, and creating a positive shopping or service experience
  • Teamwork: Proven ability to collaborate effectively in fast-paced team environments, supporting colleagues to meet shared goals
  • Communication: Clear verbal and written communication skills developed through customer-facing roles and academic presentations
  • Organisation & Time Management: Skilled at prioritising tasks, managing workloads, and meeting deadlines in both work and study settings

Affiliations

  • Enjoy reading an eclectic range of books both fiction and non-fiction, with a particular interest in expanding my knowledge on neurodevelopmental disorders and gender studies.
  • An avid netball player with 10+ years experience, demonstrating strong teamwork, leadership and communication skills.

Timeline

University ambassador

University of Portsmouth
01.2024 - Current

Undergraduate research assistant

University of Portsmouth
09.2023 - 05.2024

Bachelor of Science - Psychology

University of Portsmouth
09.2023 -

A-Levels -

The Streetly Academy
09.2021 - 06.2023

Wait staff member

The Fig and Olive
06.2021 - 03.2025

Charity shop volunteer

Acorns Charity Shop
03.2019 - 04.2021

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Mea Butler