Md Shihab AHMED
BRISTOL
Summary
Results-oriented individual with expertise in team management and conflict resolution. Demonstrated leadership skills and clear communication abilities that promote collaboration among team members. Focused on enhancing team performance and operational efficiency.
Overview
4
4
years of post-secondary education
2
2
years of professional experience
Work history
Supervisor
Muse Brasserie Restaurant
Bristol
2025.05 - Current
- Ensured smooth operations with regular maintenance checks.
- Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
- Provided constructive feedback to staff for improved performance levels.
- Managed daily operations to increase productivity.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Improved team efficiency by implementing new scheduling practices.
Teaching assistant
Monarch Education
BRISTOL
2025.11 - 2025.12
- Set up the exam hall or room by ensuring desks are correctly spaced, seating plans are followed, clocks are visible, and necessary stationery is laid out.
- Read out formal examination announcements, clearly state the start and finish times, and instruct candidates to begin.
- Supervise an orderly exit of candidates from the examination room and ensure the area is cleared for the next session.
- Helping enforce classroom rules, minimizing distractions, and resolving conflicts.
F&B assistant
Macdonald Hotels
Bath, Bath and North East Somerset
2024.09 - 2025.05
- Served customers with professionalism, resulting in repeat business.
- Collaborated with team members, fostering a harmonious work atmosphere.
- Greeted guests warmly upon arrival, setting a positive tone for their visit.
- Ensured clean and tidy workstation, promoting health and safety standards.
- Took orders accurately to meet customer preferences exactly.
Education
Bachelor of Arts - English literature
Britannia University
Cumilla, Bangladesh 2019.02 - 2023.02
Skills
- Technical proficiency
- Delegating effectively
- Leadership competence
- Ethical standards
- Customer services excellence
- Negotiation tactics
- Problem analysis
Languages
Hindi
Intermediate
Bengali
Native
Urdu
Intermediate
English
Fluent
Affiliations
- My hobbies and interests mostly based on mindset-evolving activity, like to build knowledge for my personal growth
Timeline
Teaching assistant
Monarch Education
2025.11 - 2025.12
Supervisor
Muse Brasserie Restaurant
2025.05 - Current
F&B assistant
Macdonald Hotels
2024.09 - 2025.05
Bachelor of Arts - English literature
Britannia University
2019.02 - 2023.02