MD SAIFUL ISLAM
Barking,BDG
Summary
Experienced in restaurant operations with a strong focus on customer service and sanitary cleanliness practices. Proficient in English language and basic computer literacy, ensuring effective communication and efficient handling of tasks. Demonstrates expertise in wine serving techniques, food prepping, table setting, and cashiering. Adept at managing stock control and familiar with allergen information to ensure customer safety. Committed to maintaining a positive attitude and delivering high-quality food presentation. Career goal: To leverage extensive skills in a dynamic hospitality environment to enhance customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Resturant Worker
Spice Hut
Barking, United Kingdom
05.2022 - Current
- Supported team members during busy periods, promoting efficient work flow.
- Cultivated positive relationships with customers through friendly communication.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Improved customer satisfaction by providing prompt and courteous service.
- Participated in training sessions to improve skills and performance.
- Managed telephone reservations effectively, optimising seating arrangement and restaurant capacity.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Education
Level 6 - economics
Murari Chand College
Sylhet 04.2017 - 05.2021
Skills
- Sanitary cleanliness practices
- Flexible working hours
- Restaurant equipment operation
- Food prepping
- Basic computer literacy
- Wine serving techniques
- Special diet catering
- Table setting techniques
- Signature dish development
- Basic accounting
- Motivational leadership
- Menu ingredient expertise
- Table setting
- Order taking
- Excellent communication
- Adaptable communication
Timeline
Resturant Worker
Spice Hut
05.2022 - Current
Level 6 - economics
Murari Chand College
04.2017 - 05.2021
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