MD Jawar Safi
Wembley,Brent
Summary
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.
Overview
2
2
years of post-secondary education
Work History
Waiter
InterContinental London - The O2
Greenwich
02.2024 - Current
- Verified completed orders and served guests at tables.
- Polished glasses and cutlery to pristine standards.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Stayed up to date on menu changes to accurately answer customer queries.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Greeted customers, presented menus and shared information about available special items.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Practiced healthy and safety measures to comply with regulations.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Waiter
Oriental Club
Bond Street
12.2023 - 01.2024
- Attended to customer's needs proactively for first-class waiting service.
- Checked customer IDs to confirm age before selling age-restricted products.
- Kept tables clear of used crockery, glassware and cutlery.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
- Delivered food and drinks discreetly for seamless and unobtrusive service.
- Advised on food and drink choices based on customer preferences.
Waiter bartender
Marriott Hotels
Marble Arch
10.2023 - 12.2023
- Increased order value by upselling sides, drinks and desserts.
- Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
- Verified completed orders and served guests at tables.
- Advised customers on wine and beverage pairings with selected food items.
- Stayed up to date on menu changes to accurately answer customer queries.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Prepared tables for guests and reset tables between customers.
- Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
Education
Bachelor of Science - Information Technology
University for the Creative Arts
Farnham 09.2023 -
Certificate of Higher Education - Economics
Rajarshi Janak Secondary School
Nepal 04.2018 - 04.2020
Skills
- Service prioritization
- Effective customer upselling
- Section management
- Banquet service
- Highly responsible and reliable
- Time management
- Leadership
- Food and beverage service
- Efficient payment processing
- In-depth food and wine knowledge
- Food and beverage specialist
- Cleaning and sanitation
Languages
English
Advanced
Hindi
Fluent
Nepali
Native
Affiliations
- Cricket
- Travelling
- Watching Movies
- Learning new things
- Reading Books
References
References available upon request.
Timeline
Waiter
InterContinental London - The O2
02.2024 - Current
Waiter
Oriental Club
12.2023 - 01.2024
Waiter bartender
Marriott Hotels
10.2023 - 12.2023
Bachelor of Science - Information Technology
University for the Creative Arts
09.2023 -
Certificate of Higher Education - Economics
Rajarshi Janak Secondary School
04.2018 - 04.2020
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