Summary
Overview
Work history
Education
Skills
Timeline
Generic

Md Abdul Kader

London,Enfield

Summary

Organised Second Assistant Manager excelling at team leadership and operations management. Skilled in improving staff productivity and enhancing customer satisfaction. Known for implementing streamlined processes that boost efficiency and drive sales. Detail-focused professional with solid business acumen and problem-solving abilities. Adaptable and high organised confidently navigates new technologies and systems.

Overview

3
3
years of professional experience

Work history

2nd assistant manager

Nando's
London
07.2024 - Current
  • Ensured excellent customer service by addressing queries promptly and efficiently.
  • Managed cash handling duties, reducing discrepancies in financial transactions.
  • Facilitated weekly meetings, improving team communication and collaboration.
  • Delegated tasks effectively to ensure smooth running of operations on busy days.
  • Managed inventory to ensure optimal stock levels at all times.
  • Participated in regular stock audits to maintain accurate inventories.
  • Handled customer complaints, resulting in improved customer relationships.

Supervisor

Nandos
London
05.2023 - 06.2024
  • Fostered a positive work culture to boost employee morale.
  • Reduced workplace conflicts through effective communication and negotiation skills.
  • Resolved customer complaints promptly, resulted in increased customer satisfaction rates.
  • Managed daily operations to increase productivity.
  • Improved team efficiency by implementing new scheduling practices.
  • Supervised activities of workers and enforced safety regulations.

Buddy Trainer

nandos
London, ENG
01.2023 - 05.2023
  • Provided ongoing support post-training to ensure application of learnt skills.
  • Collaborated with HR for seamless coordination of staff development programmes.
  • Increased employee morale by creating engaging training sessions.
  • Monitored trainee progress, leading to more effective future training plans.

Team Member

Nando's
London, ENG
10.2022 - 01.2023
  • Collaborated closely with management on promotion strategies, boosting store visibility.
  • Collaborated effectively with team members to meet project deadlines.
  • Assisted in stock take, maintaining sufficient inventory at all times.
  • Delivered orders promptly, ensuring high levels of customer satisfaction.

Education

BBA - Accounting

ASA University Bangladesh
Dhaka
12.2016

Skills

  • Decision-Making prowess
  • Store security standards
  • Retail operations understanding
  • Tactical thinking
  • Honest negotiation
  • Performance review competency
  • Personnel motivation
  • Constructive feedback
  • Quality assurance policies
  • Health and Safety Compliance
  • Staff training
  • Employee scheduling
  • Health and Safety regulations

Timeline

2nd assistant manager

Nando's
07.2024 - Current

Supervisor

Nandos
05.2023 - 06.2024

Buddy Trainer

nandos
01.2023 - 05.2023

Team Member

Nando's
10.2022 - 01.2023

BBA - Accounting

ASA University Bangladesh

Similar Profiles

Create profile
Md Abdul Kader