Md Suman
London,London
Summary
Dedicated professional with expertise in customer service, product knowledge, and point of sale system operation. Proven ability to manage sections efficiently, ensuring smooth operations and high customer satisfaction. Adept at leveraging skills to enhance the overall shopping experience. Seeking opportunities to further develop management capabilities in a dynamic retail environment.
Friendly and service-focused, equipped with strong communication skills and knack for problem-solving. Demonstrates excellent teamwork and customer service abilities, ensuring positive dining experience. Ready to bring energy and dedication to this role.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work history
Waiter
Mr. Nash
London, United Kingdom
2024.10 - Current
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Managed table settings for optimal dining experience.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Mitigated complaints effectively by empathetically listening and offering solutions.
Sales supervisor
Nur Mohammad
Dhaka, Bangladesh
2023.02 - 2023.12
- Managed customer queries to improve overall service experience.
- Fostered a positive work environment, enhancing employee morale and productivity.
- Supervised the sales team, enhancing their performance and productivity.
- Collaborated with marketing team to design effective sales promotions.
- Developed new sales strategies for enhanced revenue generation.
Education
MSC - International Management
Teesside University London
London 2024.04 - 2025.04
Bachelor of Business Administration - Management
National University
BangladeshSkills
- Customer Service
- Product knowledge
- Point of sale system operation
- Section management
- Patient and calm nature
Affiliations
- Playing Football
Accomplishments
I have received an award for making outstanding exceed targets .
Working Eligibility
Full Time
Timeline
Waiter
Mr. Nash
2024.10 - Current
MSC - International Management
Teesside University London
2024.04 - 2025.04
Sales supervisor
Nur Mohammad
2023.02 - 2023.12
Bachelor of Business Administration - Management
National University