Summary
Overview
Work history
Education
Skills
Languages
Timeline
Md. Abdul Ahad

Md. Abdul Ahad

London,United Kingdom

Summary

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Hard-working teacher, manager, cashier with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Enthusiastic teacher, manager, cashier with 25 years of experience. Secures team success through hard work, attention to detail and excellent organisation.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.

Overview

34
34
years of professional experience
9
9
years of post-secondary education

Work history

Head teacher of primary school

Directorate of Primary Education, Bangladesh.
Sylhet, Bangladesh
09.2018 - 12.2023
  • Strengthened community engagement strategies to boost programme outreach.
  • Coordinated administrative operations to maintain compliance and accuracy across recordkeeping and financial areas.
  • Kept institution financially sound by tracking expenses and maintaining detailed records.
  • Collaborated with parents and teaching staff on strategies to reduce disruptive behavioural incidents.
  • Modernised instructional plans and educational approaches to enhance student learning.
  • Developed programme structures and courses complying with [Type] requirements.
  • Integrated approaches to modernise and streamline programme operations, maintaining financial solvency and improving student performance.
  • Conferred with educators to identify current classroom concerns and diversify instructional strategies.
  • Oversaw facilities and grounds maintenance, balancing budget and schedules against professional expectations and safety.
  • Analysed programme trends to identify areas of improvement and recommended corrective actions.

Master trainer of English teaching

Directorate of Primary Education, Bangladesh
Sylhet, Bangladesh
02.2011 - 12.2019
  • Delivered instruction across various topics, integrating audio-visual presentations and training materials.
  • Monitored employee progress, offering feedback to management on additional training requirements.
  • Analysed training needs to determine learning styles and skills shortages.
  • Prepared training materials and supplemental aids to support employee comprehension.
  • Evaluated development plans against key objectives to maintain wider business growth.
  • Developed online and accessible support to improve employee growth opportunities.
  • Championed continuous improvement and growth mindset through positive learning.
  • Held refresher courses and workshops to reinforce key concepts and skills.
  • Implemented competency frameworks to identify required key skills and design responsive development strategies.
  • Arranged training to bridge learning gaps and increase department capabilities.
  • Facilitated soft skills training, improving communication and interpersonal abilities.
  • Developed effective training manuals, modules and teaching aids.

Assistant teacher

Directorate of Primary Education, Bangladesh
Sylhet, Bangladesh
05.1999 - 09.2018
  • Extended assistance to students learning English as second language.
  • Managed challenging behaviour effectively, reducing classroom incidents to maintain positive learning environments.
  • Helped students to achieve target grades through continuous curricular support and motivation.
  • Provided administrative support by photocopying worksheets, typing correspondence and filing exam results.
  • Supported students with various learning difficulties to understand key concepts in core subjects.
  • Reported on students' progress, achievements and behaviour.
  • Safeguarded children's welfare at all times.
  • Delivered learning support on remote basis through Zoom and Google Classroom.
  • Created engaging resources to explain key concepts and improve pupil understanding of curriculum topics.
  • Set up class room displays to increase visual engagement with key topics.
  • Tutored students requiring extra support to increase target grade attainment.

Computer data entry operator

Upazila Education office, Golapganj, Sylhet.
Sylhet, Bangladesh
09.2009 - 05.2017
  • Generated weekly and monthly reports for education officer.
  • Registered new teachers account details in system.
  • Gathered data to create Excel spreadsheets for budget and inventory management.
  • Maintained detailed administration and office procedures to improve accuracy and efficiency.
  • Encouraged teacher feedback to deliver information to management for process improvements.
  • Photocopied, scanned and printed relevant data for manager.
  • Verified accuracy of information and sorted information of documents for computer entry.
  • Created databases and spreadsheets to improve inventory management and reporting accuracy.
  • Examined data to detect errors and discrepancies.
  • Performed routine data backups to avoid information and file loss.
  • Addressed enquiries by phone or email regarding data information.
  • Gathered and verified information by corresponding with other departments and appropriate stakeholders.
  • Reviewed completed work, checking for and resolving grammar, spelling and processing errors.
  • Conducted research, obtaining information for incomplete documents and materials.
  • Transferred data from paper formats into database systems using keyboards, data recorders and optical scanners.

Teachers facilitator

British Council
Sylhet, Bangladesh
01.2008 - 12.2010
  • Implemented safe use and storage of educational equipment.
  • Supported educational planning by writing assignments and sequencing learning programmes.
  • Developed and implemented organisational systems to better manage training documentation and progress reporting.
  • Planned sessions following programme requirements and determined ways to deliver sessions to meet participant needs.
  • Built staff leadership abilities and expertise by delivering forward-thinking training.
  • Organised and prepared materials for session delivery.
  • Facilitated group and one-to-one teachings with targeted curriculum programmes.
  • Presented data reports and analysis to enable progress evaluation.
  • Investigated and resolved account and service concerns in a smooth and efficient manner.

Cashier

Greenland Enterprise Ltd.
Sylhet, Bangladesh
06.1990 - 06.1994
  • Helped meet business needs by working extra shifts.
  • Handled cash with precision, maintaining customer confidentiality and discretion throughout.
  • Greeted customers entering store and responded promptly to customer needs.
  • Reduced customer wait times through optimised checkout processes.
  • Processed sales, exchange and refund transactions efficiently to reduce customer waiting times.
  • Completed opening and closing procedures each day.
  • Delivered outstanding customer care with proactive sales and listening skills.
  • Assisted customers to locate obscure items on shop floor.
  • Engaged in pleasant chit chat for friendly and personalised service.
  • Helped customers to pack away shopping for improved customer experience.
  • Used cash registers to request and record customer orders and compute transactions.

Shop manager (Clothes)

Rajgharana
Sylhet, Bangladesh
01.1990 - 05.1990
  • Required shop staff to maintain strict visual merchandising standards, maximising sales opportunities.
  • Hit sales targets by providing motivational training, leading by example and incentivising exceptional results.
  • Enforced periodic stock-takes, verifying records against physical goods to resolve errors.
  • Recruited sales associates based on current organisational needs, facilitating productive, profitable teams.
  • Addressed customer complaints to resolve escalated issues.
  • Established security and safety measures to protect staff and products from harm.
  • Motivated team members to pursue and maximise sales opportunities, boosting revenue.
  • Maintained store cleanliness with detailed checklists and periodic inspections.
  • Monitored stock levels, managing inventories and logistics to maximise sales potential.
  • Led team members in establishing standards of first-class customer service.
  • Completed opening and closing procedures each day.
  • Assessed customer tastes and budgets to recommend suitable items.

Shop Manager

Archies Galary (Cards and gifts)
Sylhet, Bangladesh
07.1989 - 12.1989
  • Recruited sales associates based on current organisational needs, facilitating productive, profitable teams.
  • Addressed customer complaints to resolve escalated issues.
  • Enforced periodic stock-takes, verifying records against physical goods to resolve errors.
  • Performed inventory checks and stocktake duties to maintain updated data.
  • Completed opening and closing procedures each day.
  • Monitored shift activity to assist associates and address escalated issues.
  • Assessed customer tastes and budgets to recommend suitable items.
  • Maintained store cleanliness with detailed checklists and periodic inspections.

Education

Master of Arts - Islamic history and culture

M.C college, Sylhet
01.2012 - 12.2013

Exam was held in 2016

Bachelor of Arts - Bangla, Islamic history and culture, Philosophy, Economic

Madan Mohan college, Sylhet
07.1991 - 06.1994

Higher Secondary certificate - Bangla, English, Accountancy, Banking, Economics

Madan Mohan college, Sylhet
07.1989 - 09.1991

Secondary school certificate - Bangla, English, General Math, Biology, Chemestry, Physics, higher math, geography

Atharia high school and college, Hetimganj, Sylhet
01.1987 - 03.1989

Skills

  • School leadership
  • English curriculum expertise
  • Parental engagement and involvement
  • Managerial abilities
  • School crisis management and intervention
  • School administrative software
  • Exceptionally organised
  • Effective communicator
  • Highly motivated
  • Education resource allocation
  • Strategic educational management

Languages

Bengali
Native
English
Upper intermediate
Hindi
Beginner

Timeline

Head teacher of primary school - Directorate of Primary Education, Bangladesh.
09.2018 - 12.2023
M.C college - Master of Arts, Islamic history and culture
01.2012 - 12.2013
Master trainer of English teaching - Directorate of Primary Education, Bangladesh
02.2011 - 12.2019
Computer data entry operator - Upazila Education office, Golapganj, Sylhet.
09.2009 - 05.2017
Teachers facilitator - British Council
01.2008 - 12.2010
Assistant teacher - Directorate of Primary Education, Bangladesh
05.1999 - 09.2018
Madan Mohan college - Bachelor of Arts, Bangla, Islamic history and culture, Philosophy, Economic
07.1991 - 06.1994
Cashier - Greenland Enterprise Ltd.
06.1990 - 06.1994
Shop manager (Clothes) - Rajgharana
01.1990 - 05.1990
Shop Manager - Archies Galary (Cards and gifts)
07.1989 - 12.1989
Madan Mohan college - Higher Secondary certificate, Bangla, English, Accountancy, Banking, Economics
07.1989 - 09.1991
Atharia high school and college - Secondary school certificate, Bangla, English, General Math, Biology, Chemestry, Physics, higher math, geography
01.1987 - 03.1989

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Md. Abdul Ahad