McFrancis Munganga

• Used coordination and planning skills to achieve results
• Created plans and communicated deadlines to complete projects on time.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Developed and maintained courteous and effective working relationships.
• Carried out day-to-day duties accurately and efficiently.
• Maintained energy and enthusiasm in fast-paced environment.
• Actively listened to members of my house, handled concerns quickly and escalated major issues to supervisor.
• Invested time to build and strengthen relationships with my co-captain as well as house members by inquiring about individual challenges and goals.
• Exhibited excellent teamwork and strong work ethic by promoting camaraderie.
• Liaised with head of house to discuss collective insights on chemistry, focus and mindset and worked together to co-lead team.

As a lunchtime and break time supervisor I ensure the safety of the students by not letting them into restricted areas that are located around different areas around the facility.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
• Oversaw daily monitoring and patrolled buildings, grounds and work sites.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.