Mayzee Glossop
Colkirk, Breckland,England
Summary
Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
Outgoing Waitress eager to assist team and willing to take on any task. Experienced at helping guests feel welcome while responding to questions in friendly and knowledgeable manner.
Lifetime horse owner /rider. I have 5 horses and ride regularly. I have a knowledge of horses and their care needed.
Also with living on and having worked on the poultry farm I have knowledge of the farming industry
Overview
2
2
years of professional experience
Work history
Waitress
Sculthorpe mill
Fakenham , England
2025.04 - Current
- Managed table settings for enhanced dining experience.
- Demonstrated excellent multitasking abilities for timely delivery of orders.
- Showcased extensive knowledge of menu items, heightened customer decision making.
- Enhanced guest satisfaction through attentive and prompt service.
- Provided top-notch service to customers, improved overall dining experience.
- Collaborated with kitchen staff to ensure order accuracy.
- Ensured compliance with health regulations through effective cleaning practices in the dining area.
- Improved customer satisfaction by providing efficient and friendly service.
- Provided recommendations on specials or seasonal offerings for increased sales revenue.
- Executed food and drink orders accurately to improve customer satisfaction rates.
- Advanced team efficiency by assisting in training new waitstaff members.
- Maintained clean and organised dining area for customer comfort.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
Poultry farm assistant
Work placement
Colkirk , Norfolk
2024.09 - 2024.12
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Consistently arrived at work on time and ready to start immediately.
- Improved efficiency and productivity by acquiring new skills.
- Displayed energy and enthusiasm in fast-paced environment.
Education
Functional skills in maths - Mathematics
Easton college
Norwich 06.2025
Level 1 diploma - Land based studies
Easton college
Norwich 06.2025
GCSEs - English Language
Easton college
Norwich 06.2025
Skills
- English fluency
- Hygiene regulations compliance
- Time management mastery
- Food service equipment use
- Tills operation
- Digital ordering system use
- Tea and coffee brewing
- Order taking proficiency
- Staff training capabilities
- Safe manual handling
- Resilient under pressure
- Patience and composure
- Cleaning procedures competence
- Cash handling
- Customer Service
- Payment Processing
- Table clearing
- Verbal communication
- Multidisciplinary teamwork
- Regulatory compliance
Timeline
Waitress
Sculthorpe mill
2025.04 - Current
Poultry farm assistant
Work placement
2024.09 - 2024.12
Functional skills in maths - Mathematics
Easton college
Level 1 diploma - Land based studies
Easton college
GCSEs - English Language
Easton college