MAYUKH PAUL
Hatfield
Summary
Dedicated and adaptable professional with strong teamwork and communication skills seeking a full-time role to contribute effectively to the company\'s objectives and expand industry experience. Committed to delivering exceptional performance and operational efficiency, aligned with strategic goals, while fostering personal and professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Sales Advisor
Vodafone UK
Welwyn Garden City, Hertfordshire
11.2024 - Current
- In the position of Retail Sales Advisor, I assist customers with enquiries, troubleshoot issues, and recommend suitable products
- I drive sales by promoting Vodafone's plans, devices, and services while handling transactions, upgrades, and billing queries
- I also maintain product displays and stock levels to ensure a welcoming store environment and work with my team to exceed sales and customer satisfaction targets
Cleaning Supervisor
Capital Service Solutions
Stevenage, Hertfordshire
06.2024 - 10.2024
- As a Cleaning Supervisor at CoSpace Stevenage, I was overseeing a team of 4 cleaners, ensuring daily tasks were carried out efficiently and that cleaning supplies were well-stocked
- Additionally, I used to handle minor building maintenance issues such as faults, clogs, and leaks, ensuring swift resolutions to maintain a clean and fully operational facility
Student Ambassador
University of Hertfordshire
Hatfield, Hertfordshire
10.2023 - 09.2024
- In my role as a Student Ambassador for the University of Hertfordshire, I welcomed prospective students and parents, led tailored campus tours, and provided detailed information on academic programs and student life
- I addressed diverse enquiries during open days and orientation events, ensuring visitors felt supported and informed
- By sharing personal experiences and maintaining a friendly demeanor, I helped visitors make confident, well-informed decisions, demonstrating strong customer support skills in understanding and addressing their needs
Tesco Colleague and Team Member (Night's)
Tesco Extra's
Hemel Hempstead, United Kingdom
07.2023 - 09.2023
- As a Night's Team Member at Tesco, I restocked shelves, organized products, and ensured the store was clean and ready for customers by morning
- My responsibilities comprised of unloading deliveries, checking inventory, and maintaining store cleanliness
- Working with my team, I helped provide a well-organised and fully stocked store for a smooth shopping experience
Back of House (BOH) Team Member
Café Carluccio's
Hitchin, Stevenage
03.2023 - 06.2023
- As a Back of House (BOH) Team Member at Cafe Carluccio's, my primary responsibilities included supporting kitchen operations and ensuring food preparation areas were clean and organised
- I assisted with food prep, washed dishes, maintained kitchen equipment, and ensured all surfaces were sanitised
- I worked closely with the kitchen staff to ensure orders were prepared efficiently and met quality standards, contributing to a smooth and effective kitchen operation
Sales Intern
Zolostays Property Solutions Pvt. Ltd.
Bangalore, India
07.2020 - 08.2020
- As a Sales Intern at Zolostays Property Solutions, I managed end-to-end sales processes, converting leads generated through online and offline channels into successful sales
- I worked on developing marketing strategies, posting ads across social media and third-party websites, and improving lead generation techniques under the guidance of mentors
- This experience enhanced my sales and marketing skills while giving me valuable insights into the co-living space industry
Education
MSc - Manufacturing Management
University of Hertfordshire
Hatfield, Hertfordshire09-2024
BTech (Bachelor of Technology) - Mechanical Engineering
KIIT University (Kalinga Institute of Industrial Technology)
Bhubaneswar, Orissa09.2020
Skills
- Effective Communication
- Problem Solving
- POS system operations
- Adaptability
- Inventory audits
- Shelf stocking
- People Skills
- Microsoft Office 365
- Building rapport
- Negotiation
- Teamwork and collaboration
- Customer service
- Time management
- Product knowledge
Certification
- [Certification of Achievement] [iHasco] [2023, Nov]
- [COSHH, Health and Safety Essentials, Risk Assessment]
- [Certification of Completion] [LinkedIn Learning] [2023-2024]
- [Implementing Supply Chain Management, Operations Management Foundations, Supply Chain Foundations, Inventory Management Foundations, Six Sigma Foundations, Process Improvement Foundations, Purchasing Foundations, Six Sigma: White Belt]
Languages
Bengali, Hindi
Native language
English
Upper intermediate
B2
German
Elementary
A2
Timeline
Retail Sales Advisor
Vodafone UK
11.2024 - Current
Cleaning Supervisor
Capital Service Solutions
06.2024 - 10.2024
Student Ambassador
University of Hertfordshire
10.2023 - 09.2024
Tesco Colleague and Team Member (Night's)
Tesco Extra's
07.2023 - 09.2023
Back of House (BOH) Team Member
Café Carluccio's
03.2023 - 06.2023
Sales Intern
Zolostays Property Solutions Pvt. Ltd.
07.2020 - 08.2020
BTech (Bachelor of Technology) - Mechanical Engineering
KIIT University (Kalinga Institute of Industrial Technology)
MSc - Manufacturing Management
University of Hertfordshire