Summary
Overview
Work history
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Mayada Hemdan

London,England

Summary

Experienced office manager skilled in overseeing daily operations, communication, and administrative tasks. Proven ability to manage multiple responsibilities efficiently with strong organisational skills. Expertise in customer service and communication, thriving in fast-paced environments. Seeking a part-time or remote administrative role to leverage skills and pursue professional growth.

Overview

27
27
years of professional experience
3
3
years of post-secondary education

Work history

Full-Time Parent & Household Manager

Mayada Hemdan
London
2005.05 - Current

Delivered seamless household operations through effective scheduling and budgeting.
Enhanced organisational and time management skills, resulting in improved efficiency.
Streamlined handling of multiple responsibilities, ensuring timely completion.
Resolved issues promptly and adapted to evolving priorities with agility.

Office Manager

Tekkroom Limited
London
2011.01 - 2020.07

Assisted in managing daily office operations and administrative processes.
Supported staff supervision and task delegation.
Facilitated email correspondence and client communication.
Aided in preparing reports, presentations, and documents.
Coordinated meetings and company events.
Helped manage budgets and monitor expenses.
Liaised with suppliers, staff, and clients.
Maintained administrative systems and procedures.

Reception supervisor

Concord Beach Resort
Egypt
2003.10 - 2005.04

Assisted the front desk team in managing daily operations.
Facilitated guest check-in and check-out processes.
Addressed customer issues with professionalism and care.
Ensured accurate maintenance of billing and records.

Guest relations officer

Palmera Beach Resort
Egypt
2002.05 - 2003.10

Enhanced guest satisfaction through exceptional customer service.
Streamlined booking and enquiry processes to improve efficiency.
Resolved complaints effectively, leading to increased customer loyalty.

Conference Coordinator

Swiss Inn
Egypt
2001.08 - 2002.04

Achieved successful meetings and conferences through meticulous organisation.
Streamlined bookings and scheduling processes to optimise time management.
Delivered efficient event logistics and communication, enhancing overall attendee experience.

Receptionist / Front Office Cashier

Swiss Inn
Egypt
1999.10 - 2001.08

Welcomed guests and assisted with front desk operations.
Facilitated bookings, payments, and enquiries for guests.
Performed administrative support and filing tasks efficiently.

Education

A-Levels - Commerce and Buisness

Commerce School
Egypt
1997.09 - 2000.06

Skills

Administrative support and office management
Data entry and record keeping
Email and correspondence handling
Customer service and communication
Scheduling and organization
Time management and multitasking
Attention to detail and problem-solving
Microsoft Word and Excel proficiency
Team coordination

Languages

Arabic
Native
English
Advanced

Affiliations

  • Organisation and planning
  • Reading
  • Learning new skills

References

References available upon request.

Timeline

Office Manager

Tekkroom Limited
2011.01 - 2020.07

Full-Time Parent & Household Manager

Mayada Hemdan
2005.05 - Current

Reception supervisor

Concord Beach Resort
2003.10 - 2005.04

Guest relations officer

Palmera Beach Resort
2002.05 - 2003.10

Conference Coordinator

Swiss Inn
2001.08 - 2002.04

Receptionist / Front Office Cashier

Swiss Inn
1999.10 - 2001.08

A-Levels - Commerce and Buisness

Commerce School
1997.09 - 2000.06
Mayada Hemdan