Summary
Overview
Work History
Education
Skills
Custom Section
Additional information
Interests
Timeline
Hi, I’m

Francesca Baseley Humphreys

Linstock

Summary

Highly organised and adaptable administrator with extensive experience in administration, coordination, diary management, customer service, and multi-agency communication. Experienced in managing complex schedules, maintaining confidential records, and supporting professionals across healthcare, education, property, and wellbeing environments. Following a dedicated period as a full-time parent and carer for three neurodivergent children, I have developed exceptional organisational, advocacy, communication, and case coordination skills while working closely with healthcare professionals, schools, social workers, SENCO teams, support workers, and local authorities. Currently continuing professional development through neurodiversity and business administration studies, with a strong interest in remote administration and business support roles where attention to detail, empathy, professionalism, and organisation are highly valued.

Overview

22
years of professional experience

Work History

Full-Time Parent, Carer & Student
01.2015 - Current

Job overview

  • Alongside ongoing education and professional development, I have been the primary carer for three neurodivergent children, requiring extensive organisation, communication, and coordination across healthcare, education, and support services.
  • Coordinating appointments and communication with hospitals, schools, SENCO teams, social workers, support workers, and local authorities
  • Maintaining detailed records, reports, schedules, and confidential documentation
  • Managing diaries, planning, and complex organisational responsibilities
  • Employing and coordinating carers, including contracts, scheduling, and payroll administration
  • Attending autism and neurodiversity seminars and training events
  • Completing continued education and certifications alongside family responsibilities
  • Developing strong advocacy, communication, problem-solving, and crisis-management skills

Multiple Companies

Freelance Administrator Part Time
01.2017 - 06.2023

Job overview

  • Coordinated property-related administration and scheduling
  • Maintained business records, scheduling, and documentation
  • Supported operational and administrative processes
  • Maintained professional communication across departments

Vibrant Energy Matters

Property Services Co-Ordinator
09.2015 - 12.2015

Job overview

  • Coordinated property-related administration and scheduling
  • Managed communication between clients and contractors
  • Maintained accurate records and organised documentation
  • Supported operational and administrative processes

The Health & Wellbeing Centre, Bagshot
Bagshot

Company Director / Soft Tissue Therapist
07.2012 - 07.2014

Job overview

  • Managed client bookings, records, and business administration
  • Delivered professional client care and customer service
  • Coordinated diary management and appointment scheduling
  • Maintained confidential records and treatment documentation

Daniels Estates (Lightwater) Ltd
Lightwater

Company Director
02.2010 - 05.2012

Job overview

  • Managed day-to-day business operations and administration
  • Oversaw customer communication and client relations
  • Maintained business records, scheduling, and documentation
  • Coordinated business organisation and operational tasks

Interfast Europe

Personal Assistant & Administrator
02.2007 - 01.2010

Job overview

  • Provided full administrative and PA support within a fast-paced environment
  • Managed diaries, correspondence, and scheduling
  • Assisted with project coordination and office organisation
  • Maintained professional communication across departments

Vickery & Company

Sales Negotiator & Administrator
09.2005 - 02.2007

Job overview

  • Supported sales administration and customer enquiries
  • Maintained client records and organised documentation
  • Assisted with office coordination and communication

Romans Estate Agents

Lettings Co-Ordinator & Property Manager
02.2005 - 09.2005

Job overview

  • Coordinated property management administration
  • Managed tenant and landlord communication
  • Maintained accurate property records and schedules

Campie & Co. Estate Agents

Administrator & Trainee Negotiator
08.2004 - 02.2005

Job overview

  • Provided administrative support within a busy office environment
  • Assisted with customer communication and property enquiries
  • Organised office records and documentation

Education

Neurodiversity Coaching Certification
01-2026

University Overview

Ongoing

Level 2

Functional Maths Assessment
01-2023

University Overview

Level 1

Functional English Skills Assessment
01-2023

University Overview

Level 2

English Diagnostic Assessment
01-2023

University Overview

Level 2

English Punctuation Assessment
01-2023

University Overview

Soft Tissue Therapy

BTEC Level 5
01-2014

University Overview

Introduction to Counselling Skills

QCF Level 2 Award
01-2013

University Overview

Luckley Oakfield School
Berkshire

GCSEs from Art, English Communication, English Literature, English Language, Maths, History, French, Business & Computer Studies, Science Double Award

University Overview

Solihul Approach

Certificate of Higher Education from Multiple Certifications in Neurodiversity

University Overview

Understanding your child with Additional Needs

Understanding your child with Addition Needs: Level 1

Understanding your child from Toddler to Teenager

Understanding your child's Mental Health and Wellbeing

Understanding your Teenager's Brain

Understanding your child's Feelings

Moving up to secondary school for your child with Additional Needs

Understanding Relationships

Understanding Trauma

Team Teach

Certificate of Higher Education from Family Engagement Training

University Overview

Team Teach

Certificate of Higher Education from Behaviour And The Brain

University Overview

Skills

  • Administration & Organisation
  • Communication & Coordination
  • Digital & Technical Skills
  • Business Administration
  • Multi-Agency Communication
  • Microsoft Word
  • Diary & Schedule Management
  • Customer Service
  • Microsoft Excel
  • Record Keeping & Documentation
  • Professional Correspondence
  • Microsoft Outlook
  • Payroll & Contract Administration
  • Case Coordination
  • Google Docs
  • Data Entry & Information Management
  • Advocacy & Problem Solving
  • Zoom, Teams & Skype
  • Time Management
  • Confidentiality & Professionalism
  • Remote Working Systems
  • Project Coordination
  • Neurodiversity Awareness
  • General IT Literacy
  • Neurodiversity coaching
  • Advocacy skills
  • Crisis management
  • Communication coordination
  • Record keeping
  • Appointment scheduling
  • Project management
  • Customer service
  • Team collaboration
  • Well-organised
  • Trustworthy and reliable
  • Teamwork
  • Confidentiality understanding
  • Compassionate care
  • Disability Care
  • Dependability
  • Mental health awareness
  • Client confidentiality
  • Stress resilience
  • Documentation
  • Health and safety adept

Custom Section

Custom Section
Full-Time Parent, Carer & Student, 2015-01-01, present, Coordinating appointments and communication with hospitals, schools, SENCO teams, social workers, support workers, and local authorities, Maintaining detailed records, reports, schedules, and confidential documentation, Managing diaries, planning, and complex organisational responsibilities, Employing and coordinating carers, including contracts, scheduling, and payroll administration, Attending autism and neurodiversity seminars and training events, Completing continued education and certifications alongside family responsibilities, Developing strong advocacy, communication, problem-solving, and crisis-management skills

Additional information

Additional information
Full UK Driving Licence, Experienced with remote communication and digital administration systems, Seeking remote or local hybrid opportunities during school hours, Committed to ongoing professional development and lifelong learning

Interests

  • Art and Crafts
  • Nutrition and Wellbeing
  • Continuing Education

Timeline

Freelance Administrator Part Time
Multiple Companies
01.2017 - 06.2023
Property Services Co-Ordinator
Vibrant Energy Matters
09.2015 - 12.2015
Full-Time Parent, Carer & Student
01.2015 - Current
Company Director / Soft Tissue Therapist
The Health & Wellbeing Centre, Bagshot
07.2012 - 07.2014
Company Director
Daniels Estates (Lightwater) Ltd
02.2010 - 05.2012
Personal Assistant & Administrator
Interfast Europe
02.2007 - 01.2010
Sales Negotiator & Administrator
Vickery & Company
09.2005 - 02.2007
Lettings Co-Ordinator & Property Manager
Romans Estate Agents
02.2005 - 09.2005
Administrator & Trainee Negotiator
Campie & Co. Estate Agents
08.2004 - 02.2005
Team Teach
Certificate of Higher Education from Behaviour And The Brain
Neurodiversity Coaching Certification
Level 2
Functional Maths Assessment
Level 1
Functional English Skills Assessment
Level 2
English Diagnostic Assessment
Level 2
English Punctuation Assessment
Soft Tissue Therapy
BTEC Level 5
Introduction to Counselling Skills
QCF Level 2 Award
Luckley Oakfield School
GCSEs from Art, English Communication, English Literature, English Language, Maths, History, French, Business & Computer Studies, Science Double Award
Solihul Approach
Certificate of Higher Education from Multiple Certifications in Neurodiversity
Team Teach
Certificate of Higher Education from Family Engagement Training
Francesca Baseley Humphreys