Max Seltzer

• Coordinated till routine and procedures to ensure smooth transitions and continuity of operations.
• Oversaw cash management processes, ensured accuracy at end of each shift.
• Streamlined operations through implementation of effective work procedures, enhancing workflow efficiency.
• Improved team morale through effective communication and feedback practices.
• Oversaw inventory management processes to maintain stock levels and accuracy., reduced wastage.
• Reported key metrics to upper management, supporting informed business decision-making.

Began Training after being promoted in a new challenging role, developed within the role , led shift from time to time and also took charge of tasks on shop floor. Adapted to challenges faced during shifts such as sick calls and technical issues. Ensured customers had a high level of customer service throughout their time in the store.

• Offered helpful advice on product selection, leading to increased sales.
• Showcased strong communication skills when explaining promotions or discounts to customers .
• Utilised product knowledge effectively whilst assisting customers with purchases decisions.
• Handled cash transactions accurately, maintaining financial integrity of the till.
• Demonstrated excellent problem-solving skills when dealing with complex customer issues.
• Communicated effectively with colleagues to ensure seamless service delivery.
• Assisted in the training of new staff members, ensuring consistency in service delivery.