Matthew Peter Gaskin

• Executed vehicle recoveries when on-site repairs were unfeasible, ensuring timely assistance.
• Facilitated rapid vehicle recoveries, reducing traffic disruption.
• Operated recovery trucks ranging from 7.5 to 18 tonnes, ensuring safe transport of vehicles. Also recieved training driving wrecker vehicles and recovering hgv vehicles
• Maintained professional demeanour during stressful recovery situations, instilling confidence in clients.
• Enhanced client satisfaction through courteous and prompt service during vehicle recoveries.
• Promoted company reputation through exceptional customer service during distressing times.
• Communicated effectively to ensure seamless coordination between roadside services and customers.
• Passed level 1 police vetting to assist with police jobs on a daily basis for vehicles used in crime , no tax , no insurance and road traffic accidents

driving of DVLA vehicles in targeted locations to enhance compliance.
Implemented ANPR technology to efficiently identify and clamp untaxed vehicles.
Advanced skills by pursuing HGV licence for effective management of vehicle removal operations.
Directed usage of HIAB trucks to safely lift and transport clamped vehicles.

• Completed assigned tasks under tight deadlines to ensure timely project delivery.
• Provided friendly, efficient customer service while resolving challenging situations effectively.
• Executed duties to meet targets with precision and reliability.
• Applied critical thinking techniques to analyse problems, assess potential solutions, and make informed decisions.

• Responded to alarms with swiftness, ensuring minimal disruption to operations.
• Provided assistance during fire safety checks, improving overall workplace safety.
• Supervised visitor sign-in process, ensuring accurate records and enhancing security protocols.
• Patrolled premises regularly, contributing to a safe work environment.
• Upheld strict access controls for ensuring building security.
• Monitored CCTV screens, reporting suspicious activities to maintain a secure environment.
• Collaborated with local law enforcement agencies for enhancing site security measures.
• Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.