Summary
Overview
Work history
Education
Skills
Certification
Affiliations
Custom
Timeline
Generic

Geroge Yates

Milton Keynes,Buckinghamshire

Summary

Experienced in heavy machinery operation and vehicle recovery, with a strong focus on safety compliance and customer service. Skilled in problem solving, route planning, and minor repairs, ensuring efficient roadside assistance and accident recovery. Holds an HGV Driving Licence and is adept at vehicle inspections, equipment maintenance, and towing operations. Committed to delivering outstanding customer service while maintaining composure during stressful situations. Career goals is to exceed wherever possible

Dependable professional with keen sense of responsibility and commitment to providing top-notch service. Skilled in vehicle maintenance and customer interaction, ensuring smooth and prompt roadside assistance.

Experienced HGV driver with background in managing high-volume HGV deliveries across rural and urban areas. Knowledgeable about vehicle maintenance and conducts full inspections prior to loading. Regularly exceeds delivery turnaround times through careful route planning.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

8
8
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work history

Recovery driver

mark cowan
Milton Keynes, buckinghamshire
07.2023 - Current
  • Maintained professional demeanour during stressful recovery situations, instilling confidence in clients.
  • Ensured safety by conducting thorough vehicle checks before each recovery operation.
  • Demonstrated high level of adaptability by managing various types of vehicle recoveries.
  • Prioritised customer comfort whilst waiting for their vehicles to be recovered.
  • Strengthened team morale by maintaining positive attitude during high-pressure situations.
  • Operated heavy machinery for complex vehicle recoveries, showcasing technical expertise.
  • Successfully navigated challenging routes for effective vehicle recovery operations.

  • Showcased problem-solving skills when faced with difficult recovery scenarios.
  • Assisted in swift vehicle recoveries to minimise disruption to traffic flow.
  • Diagnosed and completed minor and routine vehicle repairs.
  • Provided first rate customer service whilst ensuring customer safety.
  • Transported non-road-worthy vehicles to garages for repairs.
  • Planned driving routes according to traffic to exceed delivery turnaround targets.

Car recovery technician

dave perry
Milton Keynes
10.2017 - 06.2023
  • Demonstrated competent usage of various towing equipment types – from chains to wheel-lifts-contributing towards successful recoveries without additional vehicular damage.
  • Communicated effectively with customers about potential repair costs and timelines, maintaining transparency throughout the recovery process.
  • Conducted thorough inspections of recovered vehicles for damage assessment.
  • Enhanced road safety by executing comprehensive vehicle checks prior to recovery.
  • Ensured smooth handovers of recovered vehicles at garages or scrapyards by verifying necessary documentation was complete and accurate upon delivery.
  • Reduced roadside hazards through quick and efficient vehicle removal.
  • Maintained customer satisfaction with prompt, professional service during car recovery situations.
  • Kept recovery truck clean and organised ensuring it was always ready for next callout.
  • Changed vehicle oil and replaced filter.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.

Education

NVQ Level 1 - Mechanic

Milton Keynes college Bletchley
Milton Keynes
09.2015 - 07.2017

Skills


  • Route planning
  • Time management
  • Equipment maintenance
  • Load securing techniques
  • Composure during stressful situations
  • Emergency repair techniques
  • Health and Safety
  • Mobile tyre services
  • HGV Driving Licence
  • Class 2 driving
  • Road safety regulations
  • Outstanding customer service
  • HGV maintenance
  • First Aid trained
  • Towing equipment operation
  • Quick decision-making

Certification

Class 1

Class 2

ADR



Affiliations

In my free time i like to take my wife and kids to new places to try new things as a family, I believe you only have one life and i want to be able to grow old knowing i have tried new things and lived my life to the full.

Custom

I do have dyslexia and can struggle to read and write but i have never let that stop me from being able to achieve what I have wanted to achieve in life. 

my grandad plays a big part in my life and has always helped me, from helping me learn to drive to helping me pass my class 1 and class 2 licence.

Timeline

Recovery driver

mark cowan
07.2023 - Current

Car recovery technician

dave perry
10.2017 - 06.2023

NVQ Level 1 - Mechanic

Milton Keynes college Bletchley
09.2015 - 07.2017

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Geroge Yates