Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Matthew Jenkins

Leeds,North Yorkshire

Summary

Engaging Customer Service Representative dedicated to creating a welcoming environment and fostering positive customer interactions. Skilled in multitasking and managing high-pressure situations while ensuring effective communication and problem resolution. Committed to team success and continuous learning, contributing to exceptional service and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Bartender

Mustard Pubs - The Plough Inn
03.2025 - 01.2026
  • Processed customer orders and prepared drinks according to established best practices.
  • Maintained stocked and organised bar to ensure quick service for customers.
  • Collaborated with kitchen staff to facilitate timely delivery of food to bar patrons.

Placement

Barnsley Facilities Services
Barnsley
08.2023 - 09.2023
  • This opportunity provided lots of growth both personally and in a professional sense.
  • Picked up additional tasks to aid team success.

Education

Master of Science - Building Surverying

University of the Built Environment
Reading
2024 - Current

Bachelor of Science - Architecture

Sheffield Hallam University
Sheffield
2020 - 2024

Skills

  • Customer service
  • Effective communication
  • Conflict resolution
  • Team collaboration
  • Project management
  • Risk assessment

Interests

  • Recently started focusing on becoming more healthy
  • Love long hikes in the Peak District

Timeline

Bartender

Mustard Pubs - The Plough Inn
03.2025 - 01.2026

Placement

Barnsley Facilities Services
08.2023 - 09.2023

Master of Science - Building Surverying

University of the Built Environment
2024 - Current

Bachelor of Science - Architecture

Sheffield Hallam University
2020 - 2024
Matthew Jenkins