Matthew Gregory

• Resolved customer queries by maintaining up-to-date knowledge of rules and activities
• Maintained visitor and personnel compliance with rules and safety procedures, minimizing liability and injury risks.
• Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
• Applied exceptional memory and multi-tasking skills to maintain optimal productivity.
• Delivered front of house duties with warm and professional manner.
• Handled money effectively to ensure all bookings are fully booked
• Kept reception area clean and neat to give visitors positive impression of the company.

- Oversaw shipments of books to county wide libraries

- Picked books to be organised and sent off

- Organised the office to help my colleagues work in a clean environment

- Used the extensive library computer systems to check books in and out