Team member
Owen Li
Chatham, Kent
11.2023 - 11.2025
Red Sun Chinese takeaway
- Prepared and packaged orders with precise presentation skills.
- Offered exceptional customer service with strong product knowledge.
- Demonstrated proper food handling and safety standards.
- Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Opened and closed restaurant 3 days a week.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Communicated clearly with customers to calmly manage complaints address order queries and handle menu concerns.
- Illustrated exceptional customer service with every customer interaction even in busy periods.
- Managed timing standards in food deliveries to minimise delays.
