MATTHEW CLARK
Sales & Business Development
Eccles,Manchester
Summary
Professional Sales and Business Developer with over 10 years of experience attending to needs of customers and converting prospects to increase sales. Highly-motivated, using strategic selling abilities to consistently exceed targets. Maximised client loyalty through faultless service and expert account management. Converted leads through persuasive pitching to close profitable sales. Adaptable and passionate about the technology and solar industry. Offers excellent communication and good judgement to effectively meet team needs.
Overview
17
17
years of professional experience
Work History
Sales Executive
CONTACT SOLAR
Manchester
08.2024 - Current
- Established and maintained positive, profitable client relationships through superb communication.
- Analysed industry and competitor trends to enhance sales strategy
- Navigated challenging negotiations, achieving successful deal closure without compromising on profitability.
- Understood customer needs to craft exceptional sales journeys.
- Created and managed client contracts, negotiating positive, profitable terms to aid target revenue attainment.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
Car Sales Executive
HOLDCROFT HANDPICKED NORTHWICH
11.2023 - 08.2024
- Converted sales leads through persuasive pitching, achieving personal revenue targets.
- Assisted in arranging finance options for customers, making purchasing process easier.
- Nurtured rapport with customers to improve likelihood of future sales.
- Demonstrated vehicle features, using approved presentation methods to showcase add-on products.
- Utilised CRM systems effectively to manage client information and follow-ups.
- Built strong relationships with customers for increased loyalty.
- Closely followed-up on leads generated from online enquiries, increasing conversion rates.
Property Manager & Business Developer
PROPMAN
09.2016 - 08.2023
- Establishing relationships with tenants on the landlord's behalf.
- Analysed competitor activities providing insights into market dynamics and positioning strategies.
- Forged partnerships to reach wider customer base.
- Increased tenant satisfaction by addressing and resolving complaints promptly.
- Tracked expiring leases proactively; initiated renewal conversations ahead of deadlines.
Managing Director & Smart Tech Service Specialist
GFIX
12.2014 - 08.2023
- Win customers' favour through exemplary service delivery, ensuring utmost satisfaction and loyalty.
- Perform fault-finding, software support, and hardware repairs to resolve customer issues efficiently and effectively.
- Handle customer relations, including quoting, invoicing, and providing technical support and advice to meet their needs.
- Manage sales processes and maintain relationships with customers, fostering trust and long-term partnerships.
- Provide technical support services such as firmware reloads, operating system installations, data backups, and recovery.
- Manage relationships with suppliers and negotiate stock prices to optimise cost-effectiveness and ensure adequate inventory levels.
- Nurtured relationships with key stakeholders, improving company reputation.
Building & Project Manager
BOB THE BUILDER
03.2014 - 12.2014
- Building and Project Manager for a residential property in a luxury coastal estate in Ballito, South Africa.
- Duties included managing suppliers and staff, managing purchases and account reconciliations, overseeing the build from start to finish, reporting back to the owner of the home and ensuring deadlines were met.
Rental & Sales Agent
PROP2RENT
07.2013 - 12.2014
- Worked collaboratively with the marketing department to create impactful promotional materials for client pitches.
- Enhanced portfolio profitability by optimising property occupancy rates.
- Screened prospective tenants thoroughly, maintaining a high-quality tenant base.
- Secured mutually beneficial agreements for landlords and tenants through skilful negotiation techniques.
- Collaborated closely with other agents, contributing to team success.
Sales Consultant
HOLIDAY CLUB
03.2013 - 07.2013
- Sales of holiday packages and timeshare including interacting with clients, product introduction and closing deals to meet sales targets.
- Established customer purchasing needs, offering personalised guidance with product and accessory selection.
Managing Director & Electrician
MATCHES ELECTRICAL
02.2009 - 03.2013
- Oversee Electrical Installations.
- Fault Diagnosis.
- Wiring and Circuitry.
- Safety Compliance.
- Customer Service.
- Testing and Inspection.
- Executive Management including oversight of electrical teams, job planning, financial management and customer relationship management.
- N1 and N2 Electrical Trade Theory and N2 Science and Electronics qualifications.
Skills
Sales
undefinedAccomplishments
- Successfully built and sold 2 businesses for profit in South Africa, Matches Electrical & GFIX.
- Built a client base of over 2000 customers in 9 years as a Smart Tech service business.
- Professionally built strong customer relationships, ensuring customer satisfaction which resulted in a 4.5 star rating on Google for GFIX.
- Proven track record of great customer service at Holdcroft Handpicked Northwich and Contact Solar from client testimonials.
- Been a successful business developer for multiple businesses in various industries, proving versatility and adaptability.
Languages
English
Afrikaans
Additional Information
Dual Citizenship - United Kingdom & South Africa
Timeline
Sales Executive
CONTACT SOLAR
08.2024 - Current
Car Sales Executive
HOLDCROFT HANDPICKED NORTHWICH
11.2023 - 08.2024
Property Manager & Business Developer
PROPMAN
09.2016 - 08.2023
Managing Director & Smart Tech Service Specialist
GFIX
12.2014 - 08.2023
Building & Project Manager
BOB THE BUILDER
03.2014 - 12.2014
Rental & Sales Agent
PROP2RENT
07.2013 - 12.2014
Sales Consultant
HOLIDAY CLUB
03.2013 - 07.2013
Managing Director & Electrician
MATCHES ELECTRICAL
02.2009 - 03.2013
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