Matthew Carroll
Jackonville
Summary
Driven by a strong work ethic and methodological approach, I spearheaded initiatives at Deerwood Country Club, boosting member participation by 30%. My tenure at University of North Florida Athletics and Langley Tennis Club showcases my resilience and ability to enhance engagement through strategic promotions and high-quality training. Proficient in data analytics and communication, I excel in driving growth and fostering community.
Overview
6
6
years of professional experience
Work History
Business Development group
Deerwood Country Club
05.2023 - Current
- Spearhead initiatives to drive membership growth and retention, leveraging insights into tennis programs and events to attract and engage members.Designed events that boosted member participation by 30%.
- Collaborate with the tennis department to design and promote events that enhance member satisfaction and community engagement
- Identify and establish partnerships with local businesses and organizations to support club activities and expand its reach
- Analyze membership trends and feedback to inform strategic decisions, aligning business development goals with the club's tennis offerings
- Act as a liaison between members and management, ensuring smooth communication and addressing needs to maintain high satisfaction levels
Marketing internship
University of North Florida Athletics
01.2022 - 06.2022
- Collaborated on social media content creation and strategy, increasing audience engagement by curating compelling posts and real-time game updates
- Assisted in planning and executing event promotions, driving attendance and enhancing fan experiences during game-day operations
- Conducted market research to identify trends and preferences, contributing insights to improve promotional campaigns
- Engaged with fans both online and in person, fostering community involvement and enthusiasm for UNF Athletics
- Grew social media engagement by 40% through content strategies.
- Assisted in promotions that resulted in a 20% increase in game-day attendance.
Coach
Langley Tennis Club
04.2021 - 09.2021
- Lead adult classes, children's camps, and private lessons, ensuring high-quality training and personalized attention for all participants
- Plan and organize weekly schedules for the club, optimizing time slots to provide the best possible experience and individual attention to members
- Utilize Microsoft Excel for managing invoices, including receiving and sending financial documents efficiently
- Handle telephone communications, addressing queries promptly and maintaining professional interactions with clients
Pro level tennis data analytics stating
Gosling TC
04.2019 - 09.2019
- Recording shot by shot statistics using computer technology
- Recorded over 1,000 shots per match using advanced computer technology.
- Processed and analyzed 10+ matches weekly using Excel for data tracking
- Multitasking- watching and recording data while watching two screens
Education
MBA - Business
University of North Florida
12.2024
B.A. - Sports Management
University of North Florida
05.2022
Associates - Business Management
Asa College Miami
12.2019
Level 3 BTEC - Sports Performance
Millfield school
06.2018
Skills
- Resilient
- Inquisitive
- Target driven
- Clear communicator
- Good telephone manner
- Well-organized
- Methodological
- Attentive to detail
- Professionalism
- Strong work ethic
Timeline
Business Development group
Deerwood Country Club
05.2023 - Current
Marketing internship
University of North Florida Athletics
01.2022 - 06.2022
Coach
Langley Tennis Club
04.2021 - 09.2021
Pro level tennis data analytics stating
Gosling TC
04.2019 - 09.2019
MBA - Business
University of North Florida
B.A. - Sports Management
University of North Florida
Associates - Business Management
Asa College Miami
Level 3 BTEC - Sports Performance
Millfield school