Harry Casey
Chester
Summary
Sales Professional with over five years experience across three diverse industries. Proven track record in successfully establishing and growing accounts within Leading Hospitality organisations, in the Learning Technology industry, and skilled in identifying and selling Connectivity & Managed Services Sales Opportunities to Enterprise customers. Supported major automotive companies by providing genuine leads to maximise revenue and market presence. These experiences reflect a results-orientated mindset and the ability to thrive in fast-paced work environments, emphasising attention to detail and personal diligence. Developed excellent relationship building, account management and sales skills, collaborating confidently and effectively within teams while making significant individual contributions. Seeking an account manager role to further develop my skills, that offers progression, and contribute to the company’s targets.
Overview
6
6
years of professional experience
10
10
years of post-secondary education
Work history
Business Development Manager
Focus Group
09.2024 - Current
- Exceeded monthly GP targets, including second month by 50%, and built pipeline worth 250% of annual target through generating new business via phone contact, customer meetings & networking, and identifying cross-sell opportunities within University of Manchester & Manchester Hospitals, understanding the value of Focus Groups solutions to communicate to customers.
Business Development Executive
TalkTalk Business (TTB)
12.2021 - 06.2024
- Exceeded quarterly target by 20% and achieved all KPIs within first 6 months by promoting TTB products to find new customers and penetrate existing ones; to progress into Enterprise New Business Team focussing on large bids & tenders to win new logos across retail, hospitality & education verticals.
- Co-Sales lead on TTB's most significant SD-WAN deal valued at £2.4m.
- Successfully signed up customers including Nufarm & Franke Coffee. Heavily supported on £1.5m WAN project for Pret a Manger and a £750k Wi-Fi deployment for The Lowry Theatre; leading meetings to understand their needs & pain points to tailor proposals effectively and maximise customer satisfaction.
- Attended events to stay updated on industry trends providing insight to customers; led to projects with Manchester Airport & Blackpool Winter Gardens.
- Collaborated and maintained strong relationships with Pre-Sales, Vendors & Project Management to deliver exceptional value through the customer journey.
Customer Service Operator
TLA
08.2020 - 07.2021
- Exceeded monthly revenue targets by 15% in first month which grew to 30%.
- Converted online car enquiries into leads for automotive companies including Ford Motor Company, BMW & Volkswagen through phone contact, upselling vehicles to customers, ensuring the specifications aligned with their needs.
- Demonstrated strong communication & active listening to customers requirements, tailoring solutions accordingly to build trust for higher revenue.
Graduate Client Manager
CPL Learning
01.2019 - 08.2020
- Our client group achieved the highest spending group within the business due to 100% of renewals & 40% product uptakes; notably grew Greene King, Robinsons Brewery & Windmill Taverns by highlighting value proposition of platform.
- Within a team, main point of contact for 30 top hospitality companies such as Marstons, TGI Friday's, Brewdog & Loungers, understanding their needs to position CPL's solutions.
- Built, maintained & expanded client relationships through regular meetings and events, ensuring customer satisfaction, retention and revenue growth.
Education
Bachelor of Arts - Business Studies
University of Chester
09.2014 - 07.2017
Salesians College
Farnborough, Hampshire 09.2007 - 07.2014
Skills
- Strong Communication
- Active Listening Skills
- Excellent Organisational and Time Management skills
- Networking Ability
- Effective Internal Collaboration
- Relationship Building
- Resilient
- Flexibility and Adaptability across multiple industries
Sales Training & Certifications
- John PC Ltd Sales Methodology Training. Intensive programme covering: Account Planning, Customer-Centric Selling, Effective Negotiation, Email Prospecting, Great Presentations, Leveraging LinkedIn, Meeting Management, Objection Handling, Opportunity Insight & Writing Winning Sales Proposals.
- TalkTalk Sales Academy - Alate Business Growth
- Meraki & Zoom Phone, Contact Centre Certifications
References
References available upon request.
Timeline
Business Development Manager
Focus Group
09.2024 - Current
Business Development Executive
TalkTalk Business (TTB)
12.2021 - 06.2024
Customer Service Operator
TLA
08.2020 - 07.2021
Graduate Client Manager
CPL Learning
01.2019 - 08.2020
Bachelor of Arts - Business Studies
University of Chester
09.2014 - 07.2017
Salesians College
09.2007 - 07.2014
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