Matthew Atkins
Great Wakering,Southend on Sea
Summary
Professional with expertise in coaching and leadership communication, demonstrating strong capabilities in customer service and commercial awareness. Proven track record in talent development and driving team success through strategic guidance and effective interpersonal skills.
Currently managing a high-traffic business at a major international airport, ensuring a dynamic and responsive operational environment. Committed to fostering a supportive team culture and enhancing customer experiences through open communication and collaboration.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Various Airport Multi Site Store Manager roles
WHSmith
2019.11 - 2026.04
- Gatwick, Heathrow, London City Airport and Southend Airport
- Manage large teams of over 100 across a variety of locations
- Responsible for all KPIs including sales of over £800k PW
- Making the environment a GPTW
- Lead from the front
- Create great relationships with stake holders, directors and colleagues alike
Store Manager
Superdrug
2019.01 - 2019.11
- managed a team of 20 colleagues
- responsible for all store KPIs
Various Roles
Sainsbury’s
2013.11 - 2019.01
- Team Leader, Deputy Manager, Department Manager, CTM
- Managed team of over 60 colleagues
- Responsible for store standards and customer experience
Education
BA (Hons) - Sport Management
University of Essex
Colchester 2010.01 - 2013.01
Sixth Form - Physical Education, Geography, Geology, Business
St Thomas More High School For Boys
Southend-on-Sea 2008.01 - 2010.01
Skills
- Coaching and leadership
- Communication skills
- Organizational abilities
- Customer Service
- Commercial awareness
- Talent development
Certification
- Full clean driving licence
- Level 1 Certificate in Coaching Tennis
- Personal Licence Holder
References
References on Request
Affiliations
- Family - 2 young children
- Football and Tennis
- Cinema
Timeline
Various Airport Multi Site Store Manager roles
WHSmith
2019.11 - 2026.04
Store Manager
Superdrug
2019.01 - 2019.11
Various Roles
Sainsbury’s
2013.11 - 2019.01
BA (Hons) - Sport Management
University of Essex
2010.01 - 2013.01
Sixth Form - Physical Education, Geography, Geology, Business
St Thomas More High School For Boys
2008.01 - 2010.01