Matt Valentine

Innovative and dynamic leader in digital workplace services with over 20 years of experience, the last 3 years in fast-paced high growth startup / scaleup. A proven track record of leading transformational projects. Skilled in fostering collaboration, optimizing workflows, and implementing cutting-edge technologies to enhance productivity and engagement across organizations.

• Volta Commercial Vehicles, 12/23, present, Head of Technical Operations, Revisited the Digital Workplace toolset and ran a PoC with Google Workplace, Renegotiated supplier contracts moving from Volta Trucks to Volta CV, Investigated AI capabilities with co-pilot and in-app AI tools
• Volta Trucks, 04/22, 11/23, Head of Foundational IT / Tech Ops, Created the strategy to build an inhouse team and move away from an MSP, Managed Digital Workplace, Cloud Infrastructure, Information Security and IT Support, Selected and setup an EDR Security Monitoring solution with a 3rd party for security incidents and response, In partnership with a vendor created the network blueprint for the company and rolled it out across 11 sites, including connectivity to Azure, Completed the IT business transformation plan, rolling out 1200 laptops to all staff using the same standard laptop (at a cost of £1.5 million), with new ways of working involving Always-on-VPN, OneDrive, Teams, etc
• LiveWest Homes, 07/18, 07/19, Infrastructure Manager, Created and managed the IT business transformation plan for IT which included an Exchange online migration, moving to one WAN and Skype for Business 2019 implementation, Managed the IT Standardisation plan which involved implementing seamless user experiences (print anywhere, connect to WiFi anywhere, door entry, etc)
• Knightstone Housing, 09/17, 07/18, IT Infrastructure Architect, Created an IT vision for the newly merged Knightstone and Devon & Cornwall Homes, Was the technical lead on merging Knightstone’s network with DCH
• Knightstone Housing, 05/14, 08/17, IT Services Manager, Managed WAN and VMWare upgrade projects, Implemented a new Business Continuity solution (SAN, VMWare and Veeam) to reduce the RTOs by half for all critical systems and saving £100k over 4 years, Managed an automatic update process and weekly maintenance schedule for servers, Relaunched the IT Service Desk (dashboard, channels of communication), Carried out several consolidation projects (SQL servers, Active Directory and legacy)
• AXA Tech, 10/12, 05/14, Citrix Analyst, Contract, Worked on a high-profile project until completion for PCI DSS creating a secure environment for card payment transactions within AXA, using Citrix, Installation of WDM Enterprise, for managing the 1500 Wyse thin client devices, Go live support of all site implementations

ITIL Foundation Certificate in Service Management