Summary
Overview
Work history
Education
Skills
Timeline
Generic

Mathew Tocker

Anglesey,Gwynedd

Summary

Dedicated professional with a strong focus on customer satisfaction and creativity in design, demonstrating proficiency in layout pattern creation, mosaic tiling, and tile setting. Expertise in materials management and equipment operation ensures efficient project execution while maintaining high standards of quality. A calm demeanour under pressure combined with exceptional problem-solving and communication skills fosters effective client liaison and team collaboration. Committed to continuous improvement and career advancement within the field of design and construction.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

19
19
years of professional experience

Work history

Tockers Tiling

Self employed
Anglesey / Gwynedd , Gwynedd
03.2016 - Current
  • All facets of tiling work including porcelain, ceramic, mosaic, and wet rooms
  • Operated in both commercial and private roles, often facilitating remote work
  • Managed routine tasks effectively and accurately..
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Part time Fireman

Menai Bridge Fire Service
Menai Bridge, Anglesey
05.2007 - 05.2019
  • Rescued trapped individuals during emergencies, saving lives.
  • Facilitated first aid measures at incident sites, providing initial medical support until paramedics arrived.
  • Ensured public safety by responding swiftly to emergency situations.
  • Managed fire apparatus operations with precision and care.
  • Operating fire engine during emergency call outs

Delivery driver

Tesco Superstore
Bangor, Gwynedd
03.2010 - 04.2014
  • Provided excellent customer service, enhancing company reputation.
  • Loaded and unloaded vehicles safely, preventing injuries or accidents.
  • Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
  • Communicated effectively with dispatch team to ensure timely deliveries.

Education

Tiling qualification - Tiling

AJ tiling
Anglesey
05.2016 -

driving - HGV driving

HGV Class 2 driving licence
Bangor, Gwynedd
02.2014 - 02.2014

GCSEs - English Grade C

Ysgol David Highes
Anglesey
08.2002 - 08.2002

GCSEs - Double Science Grade C / C

Ysgol David Hughes
Anglesey
08.2002 - 08.2002

GCSEs - Mathematics Grade B

Ysgol David Hughes
Anglesey
08.2002 - 08.2002

GCSEs - Welsh Grade A

Ysgol David Hughes
Anglesey
08.2002 - 08.2002

GCSEs - Physical Education Grade B

Ysgol David Hughes
Anglesey
08.2002 - 08.2002

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Leadership
  • Layout pattern creation
  • Mosaic tiling
  • Customer satisfaction focus
  • Creativity in design
  • Spacer use proficiency
  • Tile cutting
  • Floor levelling
  • Tile setting
  • Materials management
  • Equipment operation
  • Client liaison
  • Repair and maintenance
  • Laminate fitting
  • Time efficiency
  • Customer Service
  • Team player
  • Positive attitude
  • First-aid certified

Timeline

Tiling qualification - Tiling

AJ tiling
05.2016 -

Tockers Tiling

Self employed
03.2016 - Current

driving - HGV driving

HGV Class 2 driving licence
02.2014 - 02.2014

Delivery driver

Tesco Superstore
03.2010 - 04.2014

Part time Fireman

Menai Bridge Fire Service
05.2007 - 05.2019

GCSEs - English Grade C

Ysgol David Highes
08.2002 - 08.2002

GCSEs - Double Science Grade C / C

Ysgol David Hughes
08.2002 - 08.2002

GCSEs - Mathematics Grade B

Ysgol David Hughes
08.2002 - 08.2002

GCSEs - Welsh Grade A

Ysgol David Hughes
08.2002 - 08.2002

GCSEs - Physical Education Grade B

Ysgol David Hughes
08.2002 - 08.2002
Mathew Tocker