Mateo Moulin
Birmingham
Summary
Highly motivated and reliable individual seeking entry level role or apprenticeship in a challenging environment. Well versed in conflict resolution and problem solving with proven ability to perform under pressure effectively, building positive working relationships.
Overview
3
3
years of professional experience
Work history
Crew Trainer
McDonald's
07.2025 - Current
- Promoted to crew trainer in recognition of performance, reliability and leadership potential.
- Lead by example during busy periods, maintaining calm effective working environment.
- Supported the development of new and existing crew members by giving hands on training and guidance in line with procedures.
- Trusted with additional responsibilities such as opening duties and quality control and safety checks.
Crew member
McDonald's
12.2022 - 06.2025
- Work in kitchen which required competent levels of communication and organisation to ensure efficiency.
- Work on front counter involving customer service and good liaising skills.
- Work promptly to high standards ensuring quality service in a timely manner.
- Handle high amounts of pressure dealing with high volumes of orders during particularly busy periods such as summer holidays and Christmas time.
- Handled high-pressure situations calmly providing solutions promptly.
Education
A-Levels -
Cadbury Sixth Form College
04.2001 -
GCSEs -
Turves Green Boys' School
Skills
- Customer Service and Communication
- Team Work and Leadership
- Time Management and Organisation
- Problem Solving and Conflict Resolution
- Adaptability and Innovation
Timeline
Crew Trainer
McDonald's
07.2025 - Current
Crew member
McDonald's
12.2022 - 06.2025
A-Levels -
Cadbury Sixth Form College
04.2001 -
GCSEs -
Turves Green Boys' School