Matas Krisciunas
Belfast
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Bartender
The Merchant Hotel
Belfast, Down
08.2021 - 09.2025
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Oversaw bar recordkeeping and stocktaking for organised and profitable operations.
- Customer service
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Handling cash transaction
- Recommended drinks to customers, increasing overall sales.
- Trained new staff members on bar operations and customer service standards.
- Dealing with large crowds of customers
- Adapted quickly to different situations maintaining efficiency even under pressure.
Christmas Event Supervisor
The Merchant Hotel
Belfast, Down
12.2024 - 01.2025
- Managed coordination of Christmas events ensuring seamless execution and guest satisfaction.
- Coordinated event staff workflow and delegated tasks to maintain seamless flow of events.
- Ensuring high standards were being upheld
- Resolved guest inquiries and concerns promptly maintaining high standards of customer service.
Meetings & Events Operative
The Merchant Hotel
Belfast, Down
08.2019 - 08.2021
- Oversaw setup and breakdown of event spaces maintaining high standards of presentation.
- Maintained cleanliness and organisation of dining area to enhance guest experience.
- Assisted in training new staff members on service protocols.
- Remained calm under pressure, ensuring better performance during peak hours.
- Delivered exceptional customer service by anticipating needs and providing timely assistance.
Education
Bachelor of Laws - Law and Criminology
Ulster University
Belfast 09.2021 - 05.2024
Skills
- Customer service
- Problem solving
- Critical thinking
- Time management
- Multitasking
- Interpersonal communication
Other Experience
Mooting Board, Ulster University
Oct 2022-May 2023
- Worked within a team comprised of other students to establish the Mooting Court of Ulster University.
- Designed instruction manuals for the operation of the Moot Court.
- Designed instruction manuals for students participating in mooting events.
- Organized and ran a mooting tournament event.
- liaised with Barristers to attend mooting events and act as Judges.
References
References available upon request.
Timeline
Christmas Event Supervisor
The Merchant Hotel
12.2024 - 01.2025
Bachelor of Laws - Law and Criminology
Ulster University
09.2021 - 05.2024
Bartender
The Merchant Hotel
08.2021 - 09.2025
Meetings & Events Operative
The Merchant Hotel
08.2019 - 08.2021
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