Mason Adrien-Dixon

Personal Profile: A very determined and ambitious individual who is a firm believer in working hard and push myself to achieve aims and targets set ahead. I possess calmness and work very well under pressure. I am highly enthusiastic, energetic and very good at problem solving. My ability to approach others has allowed me to work very well as part of a team and be able to excel working on own initiative. I have excellent track record of time management and communication skills. Punctuality and a good eye for details are my quality marks. I enjoy building relationships with colleagues and work well in a diverse background. Self-directed Customer Service professional dedicated to promoting loyalty and retention through proactive communication, effective problem-solving and personable follow-through. Utilizes company support resources, personal expertise and critical thinking skills to manage concerns independently with willingness to escalate critical issues. Offering 8 years of service-focused experience. Upbeat and friendly Customer Advocate with 8 years of Customer Service experience. Talented multitasker with good prioritization, planning and conflict resolution skills. Flexible and attentive with passion for customer support.