MASHA IVANHOE
Summary
Driven business leader equipped with decisive leadership and superior negotiation skills. Manages team and company performance with exceptional command of strategic planning and resource allocation. Pragmatic problem-solver and diplomatic communicator with strong reputation for successful operational oversight. Has over 15 years of experience in Sales, Product and Operational Management within the Financial Solutions and AI-powered technology industries. Over the course of career, has taken a proactive approach to developing and implementing strategic plans. These plans have resulted in an average 35% increase in revenue growth, a 15% improvement in customer retention rates, and a 30% decrease in operational inefficiencies. Expert in commercialising solutions, shaping brand identity, and fostering collaborative partnerships within an ecosystem. Utilising data-driven insights, consistently exceeded organisational goals and overcame complex challenges. Dedicated to integrating sustainability and environmental protection into business strategies. Current focus is on renewable energy, reduction of GHG emissions, and combating climate change through the fusion of technology and environmentalism - including exploring the transformative potential of AI in this space.
Overview
16
16
years of professional experience
1
1
Certification
Work history
Chief Operating Officer
Touchpoint Group
London
09.2023 - Current
AI-driven customer experience insights, reporting, and recommendations in Banking, Insurance and Telecom sectors
- Introduced innovative service strategies in sentiment analysis for Environmental and Sustainability initiatives, aimed at boosting market share.
- Optimised all operational facets of business, encompassing Sales and Customer Retention, surpassing financial and operational goals by average of 40%.
- Re engineered departments to establish top-performing groups while decreasing costs by 25%.
- Developed quarterly business plans to evaluate cost projections.
- Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
- Negotiating funding agreements with private markets, securing vital financial resources to support organizational growth and initiatives.
GTM Strategy Advisor
Token Network
London
05.2021 - Current
GTM strategy design and implementation in Banking, Asset Management, Fintech, Blockchain and Cybersecurity
- FinTech Companies: e.POP AI, Market EarlyBird
- Blockchain Companies: Mitmark Intelligence, Nemean Services
- Financial Services: Vitt Kors
Regional Director, EMEA
TRM Labs
London
11.2021 - 04.2022
Digital Asset AML Compliance, Blockchain Fraud Intelligence in EMEA
- 30% revenue acceleration for Enterprises and Law Enforcement Agencies
- Spearheaded market expansion plan for senior leadership, including sales planning, marketing and product research.
Regional Director, UKI & Benelux
Recorded Future
London
04.2018 - 01.2021
Cybersecurity Threat Intelligence for Banking, Insurance, Law Firms, Manufacturing, Defence, Aerospace, Government
- Increased revenue acceleration in new and existing markets in UK and Benelux for Enterprises, Government and Law Enforcement Agencies directly and via Channel Partners
- YoY 33% growth, "Outstanding Sales," Member of Presidents Club
Director
Bloomberg/S&P/Russell Investments/ICE Benchmark Administration/Real Estate Development
London
02.2008 - 05.2018
Financial Services, Financial Technology and Real Estate Investment
- Increased Revenue growth, Key Account Management
- Performed Data Analysis, Project Management
Education
B.A. Business Management, Banking & Finance - Business Administration And Investment Banking
Regent's University London
London01.2008
B.A. - Linguistics & Philosophy
Odesa National University, Ukraine
Odesa07.2005
Skills
- Revenue growth
- Key performance indicators
- Performance tracking
- Strategic consultancy
- Complex problem solving
- Planning and execution
Certification
- APMG International Change Management Foundation, 2021
- OCEG Governance, Risk & Compliance, 2021
- IBITGQ ISO/IEC 27005 Risk Manager, 2021
- IBITGQ ISO/IEC 27001 and 27002 Lead Implementer, 2021
- London Business School, Corporate Finance, 2017
Accomplishments
National Junior Skeet Shooting Champion, Ukraine, 2002 & 2003
Timeline
Chief Operating Officer
Touchpoint Group
09.2023 - Current
Regional Director, EMEA
TRM Labs
11.2021 - 04.2022
GTM Strategy Advisor
Token Network
05.2021 - Current
Regional Director, UKI & Benelux
Recorded Future
04.2018 - 01.2021
Director
Bloomberg/S&P/Russell Investments/ICE Benchmark Administration/Real Estate Development
02.2008 - 05.2018
B.A. Business Management, Banking & Finance - Business Administration And Investment Banking
Regent's University London
B.A. - Linguistics & Philosophy
Odesa National University, Ukraine
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