Summary
Overview
Work history
Education
Skills
Affiliations
Custom
Personal Information
Timeline
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Marzenna Lichota

Winchester,Hampshire

Summary

Demonstrates exceptional interpersonal and organisational capabilities, ensuring reliability and effective time management.

Overview

9
9
years of professional experience
3
3
years of post-secondary education

Work history

Universal Credit Beneficiary

Jobcentre Plus
Winchester, Hampshire
01.2021 - 08.2025
  • Managed claim through online platforms and in-person appointments.
  • Completed over 50 Jobcentre appointments, including 84 interviews, 14 telephone sessions, and 8 job clubs.
  • Reported changes in circumstances promptly to ensure compliance.
  • Adhered to Claimant Commitments to maintain eligibility.

Volunteer

British Heart Foundation
Winchester, Hampshire
08.2024 - 09.2024
  • Delivered exceptional customer service on shop floor and at till, enhancing client satisfaction.
  • Maintained accuracy and efficiency in daily operations, supporting overall store performance.
  • Quickly learned new skills and assisted colleagues wherever necessary.
  • Achieved 1 percent growth in store turnover through effective sales strategies.

Private Tutor

Marzenna Lichota
Southampton, Hampshire
04.2020 - 11.2020
  • Conducted online English lessons for Polish people with various levels of English Language competence and encouraged learners to study themselves.
  • Prepared students for job interviews, resulting in increased chances to find job.
  • 95 percent of students found jobs thanks to ability to communicate in English.

Healthcare Assistant

Lifeways, Southampton
Southampton, Hampshire
02.2020 - 04.2020
  • Facilitated practical independence for individuals with learning disabilities and dementia.
  • Delivered personal care assistance while preparing nutritious meals.
  • Collaborated with nursing staff to enhance holistic recovery support.
  • Achieved 98 percent satisfaction rate through compassionate, effective assistance.

English Teacher

Marzenna Lichota
Southampton, Hampshire
01.2017 - 02.2020
  • Teaching English as foreign language at various levels to Polish students.
  • Applied teaching methods meeting varied student needs.
  • Positive feedback from students whom knowledge of English helped with finding job.
  • 95 percent of students found jobs thanks to English communication.


Polish Interpreter

Premium Linguistic Services
Leeds, West Yorkshire
03.2016 - 12.2017
  • Delivered face-to-face Polish interpretation for hospital interactions with patients and relatives.
  • Attained 99 percent satisfaction rate among patients for service quality.
  • Consistently commended by hospital staff for punctuality and high-quality service delivery.

Education

Higher National Diploma - Teacher of English as a Second Language

Teacher Training College
07.1990 - 09.1993

Skills

  • Written and verbal communication skills
  • Interpersonal and strong organisational skills
  • Data entry and mail management
  • Multitasking and prioritising
  • Ability to work under pressure
  • Willingness to learn new skills


Affiliations

  • Social media user who enjoys communicating with people, meeting friends, helping people, teaching and learning foreign languages, cooking, going for walks, travelling, and learning new skills.

Custom

References available upon request.

Personal Information

Timeline

Volunteer

British Heart Foundation
08.2024 - 09.2024

Universal Credit Beneficiary

Jobcentre Plus
01.2021 - 08.2025

Private Tutor

Marzenna Lichota
04.2020 - 11.2020

Healthcare Assistant

Lifeways, Southampton
02.2020 - 04.2020

English Teacher

Marzenna Lichota
01.2017 - 02.2020

Polish Interpreter

Premium Linguistic Services
03.2016 - 12.2017

Higher National Diploma - Teacher of English as a Second Language

Teacher Training College
07.1990 - 09.1993

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Marzenna Lichota