LIAM CLEERE
Bartender
Meltham,West Yorkshire
Summary
Dynamic and adaptable professional with a strong foundation in team working, time management, and face-to-face communication skills. Demonstrates exceptional customer service and emotional intelligence, ensuring effective conflict resolution and maintaining composure in high-pressure situations. Proficient in ICT skills and critical thinking, with a keen attention to detail and an outcome-oriented focus. Committed to continuous learning and career growth, prioritising cases effectively to achieve organisational goals.
Overview
20
20
years of post-secondary education
6
6
years of professional experience
Work history
Universal Credit Case Manager
The Recruitment Company
Belfast, Antrim
04.2025 - 05.2026
- Organised regular follow-ups for continuous assessment of client progress.
- Maintained strict confidentiality regarding patient information according to legal guidelines.
- Developed personalised care plans by assessing clients' needs and resources.
- Advocated for clients' rights, ensuring fair treatment and access to services.
- Connected clients to community resources, enhancing their quality of life.
- Guided families through complex healthcare systems to secure necessary services.
- Coordinated with multidisciplinary teams, providing comprehensive client support.
- Updated patient files regularly maintaining accurate records at all times.
- Handled high-stress situations with calm, ensuring client safety.
- Drafted detailed case reports documenting all interactions and interventions with clients.
- Resolved crises to ensure the well-being of individuals under care.
- Assessed risk factors in clients' environments, promoting safe living conditions.
- Delivered professional development workshops with focus on case management techniques.
- Delivered fair customer treatment by operating within regulatory requirements.
- Documented case files to maintain clinical records.
- Collaborated with patients, families and doctors to align treatment goals and recovery.
- Advocated for clients' rights and ensured their inclusion in decision-making processes.
- Progressed cases quickly through accurate data processing and management.
- Worked with external agencies to address clients' housing and financial challenges.
- Built positive, productive client relationships for enhanced social support.
- Responded proactively to changing circumstances for optimised service user care.
- Provided mental health support to service users, as well as signposting community resources and local charities.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
- Coordinated with trained and licensed service providers to facilitate life skills workshops for vulnerable adults.
- Used assessment findings to action necessary care plan adaptations.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Used Microsoft Word and other software tools to create documents and clear communications.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Bartender/Server
The Avenue Cinema
Belfast, Antrim
02.2024 - 04.2025
- Managed stock levels efficiently, preventing shortage during peak hours.
- Assisted in menu planning offering innovative ideas based on popular preferences.
- Developed rapport with regular patrons fostering a loyal customer base.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Promoted special events and offers effectively leading to increased footfall on those days.
- Implemented new cocktail recipes by researching current trends in the industry.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Recommended drinks to customers, increasing overall sales.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Collaborated with team members to provide seamless service during busy periods.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Resolved customer complaints promptly to maintain good relationships.
- Checked identification of customers to ensure legal drinking age compliance.
- Handled cash transactions securely minimising risk of theft or fraud.
- Created an inviting atmosphere through friendly interaction with customers.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Provided excellent service to customers, resulting in repeat business.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Welcomed guests with friendly conversation and fun atmosphere.
- Completed end-of-day cleanup to reset bar for next day.
- Collected, washed and put away glassware between guests.
- Served guests spirits, lagers and stouts at bar.
- Input orders into register, calculated bills and collected payments.
- Followed food safety and hygiene requirements to protect guests.
- Inspected customer identification to verify age against legal standards.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Built and maintained displays of spirits, enticing guests to make purchases.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
Full Time Bartender
The Perch Rooftop Bar
Belfast, Antrim
10.2023 - 01.2024
- Checked identification of customers to ensure legal drinking age compliance.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Recommended drinks to customers, increasing overall sales.
- Collaborated with team members to provide seamless service during busy periods.
- Assisted in menu planning offering innovative ideas based on popular preferences.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Developed rapport with regular patrons fostering a loyal customer base.
- Resolved customer complaints promptly to maintain good relationships.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Promoted special events and offers effectively leading to increased footfall on those days.
- Handled cash transactions securely minimising risk of theft or fraud.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Provided excellent service to customers, resulting in repeat business.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Welcomed guests with friendly conversation and fun atmosphere.
- Collected, washed and put away glassware between guests.
- Served guests spirits, lagers and stouts at bar.
- Input orders into register, calculated bills and collected payments.
- Supported serving staff with fast, accurate beverage preparation.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
Full Time Bartender
Limelight Nightclub
Belfast, Antrim
04.2022 - 11.2022
- Created an inviting atmosphere through friendly interaction with customers.
- Checked identification of customers to ensure legal drinking age compliance.
- Developed rapport with regular patrons fostering a loyal customer base.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Recommended drinks to customers, increasing overall sales.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Promoted special events and offers effectively leading to increased footfall on those days.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Resolved customer complaints promptly to maintain good relationships.
- Provided excellent service to customers, resulting in repeat business.
- Handled cash transactions securely minimising risk of theft or fraud.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Completed end-of-day cleanup to reset bar for next day.
- Served guests spirits, lagers and stouts at bar.
- Input orders into register, calculated bills and collected payments.
- Supported serving staff with fast, accurate beverage preparation.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
- Built and maintained displays of spirits, enticing guests to make purchases.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
Full Time Bartender
Libertine Nightclub
Belfast, Antrim
08.2021 - 04.2022
- Implemented new cocktail recipes by researching current trends in the industry.
- Resolved customer complaints promptly to maintain good relationships.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Created an inviting atmosphere through friendly interaction with customers.
- Provided excellent service to customers, resulting in repeat business.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Handled cash transactions securely minimising risk of theft or fraud.
- Recommended drinks to customers, increasing overall sales.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Promoted special events and offers effectively leading to increased footfall on those days.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Developed rapport with regular patrons fostering a loyal customer base.
- Collaborated with team members to provide seamless service during busy periods.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Completed end-of-day cleanup to reset bar for next day.
- Collected, washed and put away glassware between guests.
- Served guests spirits, lagers and stouts at bar.
- Input orders into register, calculated bills and collected payments.
- Inspected customer identification to verify age against legal standards.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
- Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
Full Time Bartender
Europa Hotel
Belfast, Antrim
11.2020 - 08.2021
- Resolved customer complaints promptly to maintain good relationships.
- Trained new staff members effectively, ensuring top-notch service standards were maintained.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Promoted special events and offers effectively leading to increased footfall on those days.
- Collaborated with team members to provide seamless service during busy periods.
- Created an inviting atmosphere through friendly interaction with customers.
- Readied glasses, garnishes, ice and other bar equipment prior to opening hours ensuring readiness for service".
- Provided excellent service to customers, resulting in repeat business.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Developed rapport with regular patrons fostering a loyal customer base.
- Communicated clearly with kitchen staff for seamless coordination of food orders.
- Adapted quickly to different situations maintaining efficiency even under pressure.
- Demonstrated knowledge of drink recipes for improved customer experience.
- Recommended drinks to customers, increasing overall sales.
- Processed payments accurately reducing discrepancies at end of shift tallying.
- Implemented new cocktail recipes by researching current trends in the industry.
- Handled cash transactions securely minimising risk of theft or fraud.
- Managed stock levels efficiently, preventing shortage during peak hours.
- Checked identification of customers to ensure legal drinking age compliance.
- Welcomed guests with friendly conversation and fun atmosphere.
- Completed end-of-day cleanup to reset bar for next day.
- Collected, washed and put away glassware between guests.
- Served guests spirits, lagers and stouts at bar.
- Input orders into register, calculated bills and collected payments.
- Set up bar area daily with clean furniture, supplies and beverage stock for typical bar demands.
- Supported serving staff with fast, accurate beverage preparation.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
- Built and maintained displays of spirits, enticing guests to make purchases.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
Catering Assistant
The Ulster Hospital
Belfast, Antrim
06.2020 - 11.2020
- Upheld presentation standards by arranging food items attractively on serving trays and tables.
- Conducted routine checks on cooking equipment for timely maintenance or replacement if necessary.
- Supported head chef in meal planning and menu development to cater to various tastes and dietary needs.
- Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
- Prepared high-quality meals for customer satisfaction.
- Ensured freshness of ingredients by properly storing them according to food hygiene standards.
- Assisted in training new staff members, fostering a supportive work environment.
- Executed food preparation tasks efficiently to meet dining deadlines.
- Managed inventory of catering supplies, reducing waste through efficient usage and ordering practices.
- Collaborated with other team members for smooth catering operations during events.
- Implemented hygiene protocols throughout daily duties ensuring safe food handling.
- Adhered to portion control guidelines whilst serving meals, maintaining cost effectiveness.
- Followed recipes meticulously to maintain consistency in taste and quality.
- Cleaned preparation areas thoroughly to avoid cross-contamination.
- Upheld outstanding levels of cleanliness through methodical clean-as-you-go approach.
- Maintained skills across various kitchen roles, providing support in alternative positions during staff absences.
- Stored clean tableware, platters and chaffing dishes in designated areas after each catering event.
- Collected, washed and sanitised dishes and cooking utensils.
- Followed checklists to keep kitchen areas clean, stocked and sanitised.
- Followed good operating practices, safety standards and equipment maintenance protocols to minimise downtime.
- Monitored and recorded fridge and freezer temperatures to safely preserve stock.
- Used correct ingredients and ratios in preparation for different dishes.
- Measured, weighed and mixed ingredients following recipe formulae and procedures.
Education
BTEC Level 3 90-Credit Diploma - Arts and Design (Graphic Design)
Belfast Metropolitan College
Belfast 09.2017 - 06.2019
AS Level (BTEC Level 3) Subsidiary Diploma - Business Studies
Christian Brother School
Belfast 09.2016 - 06.2017
AS Level (BTEC Level 3) Subsidiary Diploma - Sport
Christian Brother School
Belfast 09.2016 - 06.2017
AS Level (BTEC Level 3) - Art and Design
Christian Brother School
Belfast 09.2016 - 06.2017
GCSE - History
Christian Brother School
Belfast 09.2014 - 06.2016
GCSE - English Language
Christian Brother School
Belfast 09.2014 - 06.2016
GCSE - Religious Studies
Christian Brother School
Belfast 09.2014 - 06.2016
GCSE - Learning for Life and Work
Christian Brother School
Belfast 09.2014 - 06.2016
GCSE - Single Award Science
Christian Brother School
Belfast 09.2014 - 06.2016
GCSE - Mathematics
Christian Brother School
Belfast 09.2014 - 06.2016
BTEC Level 2 Certificate - IT
Christian Brother School
Belfast 09.2014 - 06.2016
GCSEs - Art and Design
Christian Brother School
Belfast 09.2014 - 06.2016
BTEC Level 2 Certificate - Sports
Christian Brother School
Belfast 09.2014 - 06.2016
Skills
Team working skills
Time management skills
Face to face communication skills
Adaptability
Willingness to learn
Customer Service
Emotional Intelligence
ICT skills
Critical Thinking skills
Organisation skills
Interpersonal skills
Attention to detail
Conflict resolution
Remaining calm in stressful situations
Outcome-Oriented focus
Case prioritisation
ACTIVITIES
Within my spare time, I tend to spend most time with friends and family. Family is important to me and a high priority. Besides family I would immerse myself with listening to music, reading from time to time, as well as visiting my local mixed martial arts gym to engage and train within that sector of self-defence and sports, as self-care is important to myself due to having enduring life-threatening injuries in previous which affected my ability to work. Now in full health a healthy balance of work and self-care is my aspiration in life. Within my spare time, I tend to spend most time with friends and family. Family is important to me and a high priority. Besides family I would immerse myself with listening to music, reading from time to time, as well as visiting my local mixed martial arts gym to engage and train within that sector of self-defence and sports, as self-care is important to myself due to having enduring life-threatening injuries in previous which affected my ability to work. Now in full health a healthy balance of work and self-care is my aspiration in life.
References
References available upon request.
Timeline
Universal Credit Case Manager
The Recruitment Company
04.2025 - 05.2026
Bartender/Server
The Avenue Cinema
02.2024 - 04.2025
Full Time Bartender
The Perch Rooftop Bar
10.2023 - 01.2024
Full Time Bartender
Limelight Nightclub
04.2022 - 11.2022
Full Time Bartender
Libertine Nightclub
08.2021 - 04.2022
Full Time Bartender
Europa Hotel
11.2020 - 08.2021
Catering Assistant
The Ulster Hospital
06.2020 - 11.2020
BTEC Level 3 90-Credit Diploma - Arts and Design (Graphic Design)
Belfast Metropolitan College
09.2017 - 06.2019
AS Level (BTEC Level 3) Subsidiary Diploma - Business Studies
Christian Brother School
09.2016 - 06.2017
AS Level (BTEC Level 3) Subsidiary Diploma - Sport
Christian Brother School
09.2016 - 06.2017
AS Level (BTEC Level 3) - Art and Design
Christian Brother School
09.2016 - 06.2017
GCSE - History
Christian Brother School
09.2014 - 06.2016
GCSE - English Language
Christian Brother School
09.2014 - 06.2016
GCSE - Religious Studies
Christian Brother School
09.2014 - 06.2016
GCSE - Learning for Life and Work
Christian Brother School
09.2014 - 06.2016
GCSE - Single Award Science
Christian Brother School
09.2014 - 06.2016
GCSE - Mathematics
Christian Brother School
09.2014 - 06.2016
BTEC Level 2 Certificate - IT
Christian Brother School
09.2014 - 06.2016
GCSEs - Art and Design
Christian Brother School
09.2014 - 06.2016
BTEC Level 2 Certificate - Sports
Christian Brother School
09.2014 - 06.2016