Summary
Overview
Work history
Education
Skills
Languages
References
Personal Information
VOLUNTEER WORK
Timeline
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MARYAM SHAFIQ

UK

Summary

Detail-oriented PharmD and MSc candidate with hands-on experience across hospitality, retail, and healthcare settings. Currently employed at London Marriott Hotel Grosvenor Square, delivering exceptional guest experiences through personalized service, effective problem-solving, and operational efficiency. Proven ability to thrive under pressure with professionalism and empathy. Adaptable and intuitive, with a genuine passion for creating memorable and meaningful guest interactions.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work history

FOOD & BEVERAGE SERVICE EXPERT

London Marriott Hotel Grosvenor Square
London, UK
03.2024 - 05.2025

• Led buffet setup and Executive Lounge operations, maintaining high standards in presentation, cleanliness, and service readiness.

• Delivered personalized service to VIP guests, driving service excellence and coordinating cross-functional initiatives.

• Managed food and beverage inventory, ensured health and safety compliance, and fostered team collaboration to enhance guest satisfaction.

SALES ASSISTANT

Poundland/PepCo
London, UK
02.2024 - 03.2024
  • Developed creative solutions for merchandise presentation that enhanced product visibility and improved customer navigation.
  • Accurately managed cash transactions and maintained records while ensuring compliance with store policies. Coordinated with team members during peak hours to ensure smooth operations and resolve customer concerns swiftly.
  • Streamlined inventory management and reduced stockroom organization time while maintaining accurate stock levels.

HOSPITAL PHARMACIST (INTERNSHIP)

Military Hospital
, Pakistan
11.2021 - 12.2021
  • Accurately dispensed medications, ensuring prescription safety and minimizing errors.
  • Counseled patients on medication use, improving adherence and reducing readmissions.
  • Assisted in electronic prescription implementation, improving workflow efficiency.
  • Assisted in optimizing patient medication therapy with a multidisciplinary team.
  • Attended instructional sessions with senior pharmacists and fellow trainees to deepen knowledge of drug mechanisms, therapeutic use, and hospital pharmacy practices.

HOSPITAL PHARMACIST (INTERNSHIP)

Pakistan Institute of Medical Sciences (PIMS)
, Pakistan
08.2021 - 09.2021
  • Dispensed prescription and OTC medications with strict adherence to safety protocols and compliance regulations.
  • Advised on drug interactions and lifestyle changes to optimize medication efficacy and improve health outcomes.
  • Participated in daily ward rounds, reviewed patient files, and collaborated with physicians to ensure accurate pharmacological interventions.
  • Optimized stock management to minimize expired medication losses.


RETAIL PHARMACIST

Shaheen Chemist
, Pakistan
02.2021 - 08.2021
  • Ensured patient safety by accurately dispensing medications.
  • Monitored side effects of prescribed drugs in patients; reported adverse drug reactions as necessary.
  • Supported customers with minor ailments by recommending appropriate OTC solutions, reinforcing trust and satisfaction in pharmacy services.
  • Conducted routine inventory checks to avoid stock shortages and ensure timely removal of expired medications.


Education

MSc - Pharmaceutical Sciences and Drug Delivery Systems

London Metropolitan University
01.2024 - 05.2025

Doctor of Pharmacy (PharmD) - undefined

The University of Lahore
10.2018 - 10.2023

Skills

  • EPR Spectroscopy
  • HPLC
  • Patient Counseling
  • Customer service
  • Inventory Management
  • Microsoft Office
  • Problem Solving
  • Critical Thinking
  • Team Collaboration
  • Communication skills
  • Leadership
  • Multilingual

Languages

English
Fluent
Urdu
Native
Turkish
Beginner

References

References available upon request.

Personal Information

VOLUNTEER WORK

Sahara Humanitarian Trust: • Aided underserved communities through donations, medical

support, and blood drive initiatives.

Aghosh Orphan Institute: • Taught and mentored 9th–10th grade students, enhancing academic performance and personal growth.


Timeline

FOOD & BEVERAGE SERVICE EXPERT

London Marriott Hotel Grosvenor Square
03.2024 - 05.2025

SALES ASSISTANT

Poundland/PepCo
02.2024 - 03.2024

MSc - Pharmaceutical Sciences and Drug Delivery Systems

London Metropolitan University
01.2024 - 05.2025

HOSPITAL PHARMACIST (INTERNSHIP)

Military Hospital
11.2021 - 12.2021

HOSPITAL PHARMACIST (INTERNSHIP)

Pakistan Institute of Medical Sciences (PIMS)
08.2021 - 09.2021

RETAIL PHARMACIST

Shaheen Chemist
02.2021 - 08.2021

Doctor of Pharmacy (PharmD) - undefined

The University of Lahore
10.2018 - 10.2023
MARYAM SHAFIQ