Compassionate healthcare professional of over 7years experience with extensive expertise in medication administration, enhancing clients care with focus on empathy, patient assessment, de escalation and crisis management. Proficient in caring knowledge for Vulnerable Children, young adults, the elderly, and or people who has learning disabilities and adept at adapting to different needs, ensuring person-centred care planning. Demonstrates compassionate and active listening skills, committed to delivering high-quality patient care.
Hi, I’m
Mary Chioma-Abugwu
Portsmouth,Hamp
Summary
Overview
27
years of professional experience
8
years of post-secondary education
Work History
Your NurseLondon, City of London
Mental Healthcare support worker (Bank)
09.2024 - Current
Job overview
- Improved patient comfort by assisting with daily personal hygiene as well as preparing light meals for them.
- Provided emotional support for over 50 patients and their families during difficult times.
- Communicated sensitively with patients whilst respecting privacy and dignity at all times.
- Escorted patients on outings, encouraging socialisation and community integration.
- Administered medication and treatment for patients.
- Provided timely intake, assessment and appropriate intervention and or escalation to clients experiencing crises.
Barchester HealthcareFontwell, West Sussex
Senior carer
01.2024 - Current
Job overview
- Dealt tactfully with sensitive situations around end-of-life care, offering emotional support to families as well as residents themselves.
- Updated knowledge on latest caregiving techniques through regular professional development courses.
- Managed emergencies promptly, minimising potential risks for clients wellbeing.
- Upheld dignity and privacy of residents during personal care tasks such as bathing, dressing.
- Monitored vital signs regularly for early detection of health issues.
- Improved morale by creating positivity to 99% success towards supportive atmosphere within the facility.
Oak View care homeHayling Island, Hampshire
Senior carer
09.2023 - 09.2025
Job overview
- Maintained detailed records of patients' health conditions and treatments.
- Updated knowledge on latest caregiving techniques through regular professional development courses.
- Maintained high levels of client satisfaction by providing tailored, personalised care that consistently met individual needs, and encouraging routines to establish effective habits.
- Completed documentation of care, hospital actions and patient activities for up-to-date client records.
- Supported clients with personal care tasks including dressing, showering and toileting, maintaining respect and confidentiality throughout.
- Ensured prescribed medications were safely stored and correctly administered to maintain patient health.
AgincareHayling Island, Hampshire
Health care assistant
05.2023 - 09.2023
Job overview
- Coordinated activities that encourage social interaction amongst residents within the care home setting to foster a sense of community spirit among them .
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Escorted patients for tests or procedures within the hospital premises whilst ensuring their safety and comfort.
- Prioritised patient welfare, providing comfort, reassurance and support to reduce anxiety and distress.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
Mcstachez Investment Nigeria Ltd.Port Harcourt, River State, Nigeria
Marketing director
01.2010 - 04.2023
Job overview
- Navigated challenging market conditions through proactive crisis management.
- Coordinated successful trade shows for increased brand exposure which resulted to minimum of 88% profit from 40% to 45% it used to be.
- Developed effective PR strategies, resulting in improved corporate image and leading the Marketing team to achieve and or surpassing given targets.
- Established strong rapport with media outlets, ensuring positive coverage of products and services.
- Increased brand visibility by implementing strategic marketing campaigns by 70%.
- Conducted comprehensive market research for better understanding of consumer behaviour.
Evergreen Clinic, Hospital and MaternityAba, Abia State, Nigeria
Senior Health Care assistant/Support worker
02.2017 - 01.2023
Job overview
- Coordinated discharge planning to ease transition home.
- Supported meal times; ensured adequate nutrition intake.
- Upheld dignity and respect whilst delivering personal care.
- Provided emotional support, enhancing patient mental well-being which yielded positive results up to 94%.
- Managed patient documentation for improved record keeping.
Gosmac Venture NigeriaAba, Abia State, Nigeria
Sales representative / Customer service
11.2001 - 12.2009
Job overview
- Expanded client base through targeted outreach initiatives.
- Collaborated with marketing department for effective promotional campaigns.
- Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
- Maintained thorough records of all sales activities to ensure transparency.
- Ensuring Customers feedback and follow up for both old customers and new prospects.
Aba South Local Government CouncilAba , Abia State, Nigeria
National Youth Service
03.2005 - 02.2006
Job overview
- Established key performance indicators tracking organisational success.
- Assisting the Auditors and Payrolls to achieve success while maintaining accuracy in results.
- Files and record keeping.
- Optimised workflow systems resulting in increased productivity.
Exxon Mobil producing UnltdEket, Akwa Ibom State, Nigeria
Industrial trainee
03.1999 - 02.2000
Job overview
- Field accounting invoice recording.
- Performed routine checks and updating contractors payment processing.
- Process and updates Offshore and Onshore activity updates for Engineers and contractors.
- Participated in professional development workshops, kept abreast of latest industry trends.
- Managed safety procedures for reducing workplace accidents.
- Applied problem-solving skills to troubleshoot equipment issues swiftly.
Education
Institute of Mental Health (IOMH)London
NVQ Level 3 from Level 3 diploma in health and social care
05.2023 - 08.2023
University Overview
Fully completed 27 modules level 3 of care certificate standards courses containing, Health and social care overview, Necessity of communication in Health and social care, Duties of Health and social care worker, Roles as a Healthcare professional, Working equality and discrimination, Ethics and moral needs in health and social care works, Infection control, Basic life support, safeguarding Children and adults, Mental health, Dementia and learning disabilities, work in Person centerd way etc.
Imo State UniversityOwerri, NIgeria
Master of Business Administration from Marketing
10.2009 - 09.2011
University Overview
Imo State UniversityOwerri, Imo State, Nigeria
Post Graduate diploma from Marketing
04.2004 - 03.2006
University Overview
Institute of Management and TechnologyEnugu, Nigeria
Higher National Diploma from Accountancy
09.1999 - 10.2001
University Overview
Institute of Management and TechnologyEnugu, Nigeria
National Diploma from Accountancy
09.1996 - 08.1998
University Overview
Skills
- Medication administration
- Patient assessment
- Crisis management
- Psychiatric care knowledge
- Adapting to different needs
- Person-Centered care planning
- Compassionate and active listening
Accomplishments
Accomplishments
Best Employee. January 2025
Promotion from being a Volunteer at Evergreen Hospital to being a Senior Carer in a short Period.
Promotion from being a sales rep to Marketing Director in few years due to meeting and surpassing targets and profit maximisation by my hard work.
Timeline
Mental Healthcare support worker (Bank)
Your Nurse
09.2024 - Current
Senior carer
Barchester Healthcare
01.2024 - Current
Senior carer
Oak View care home
09.2023 - 09.2025
Health care assistant
Agincare
05.2023 - 09.2023
Institute of Mental Health (IOMH)
NVQ Level 3 from Level 3 diploma in health and social care
05.2023 - 08.2023
Senior Health Care assistant/Support worker
Evergreen Clinic, Hospital and Maternity
02.2017 - 01.2023
Marketing director
Mcstachez Investment Nigeria Ltd.
01.2010 - 04.2023
Imo State University
Master of Business Administration from Marketing
10.2009 - 09.2011
National Youth Service
Aba South Local Government Council
03.2005 - 02.2006
Imo State University
Post Graduate diploma from Marketing
04.2004 - 03.2006
Sales representative / Customer service
Gosmac Venture Nigeria
11.2001 - 12.2009
Institute of Management and Technology
Higher National Diploma from Accountancy
09.1999 - 10.2001
Industrial trainee
Exxon Mobil producing Unltd
03.1999 - 02.2000
Institute of Management and Technology
National Diploma from Accountancy
09.1996 - 08.1998
Availability
See my work availability
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Available
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