Summary
Overview
Work history
Education
Skills
References
Interests and Achievements
Timeline
Generic

Mary Anne Ogden

Portsmouth,Hampshire

Summary

I'm a friendly, reliable and hardworking individual with experience in customer service and a strong ability to work both independently and as part of a team. I am confident communicating with others and always aim to provide a positive experience for our customers. I am creative, organised and able to work well under pressure, including meeting deadlines and working in busy environments.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work history

Front of house team member

The Canteen
Portsmouth, Hampshire
2023.08 - Current
  • I have worked at The Canteen for two and a half years, gaining valuable experience in a fast-paced customer service environment. I take pride in my work, I'm very good at helping customers, and always aim to provide friendly, high-quality service. I have been fully trained as a barista, preparing a range of hot and cold drinks to a high standard. My role also includes serving customers, taking food and drink orders accurately, handling payments, clearing and cleaning tables, and ensuring the café is kept clean and welcoming.

Education

GCSEs -

Oaklands Catholic School
Waterlooville, Portsmouth
2018.09 - 2023.06

Level 3 - Theatrical Hair and Beauty

Southdowns College
Waterlooville, Portsmouth
2023.01 - 2024.01

NVQ Level 2 - Air Cabin Crew Training

Havant & South Downs College
Portsmouth
2024.09 - 2025.06

NVQ Level 1 - Aviation, Tourism & Hospitality

Havant & South Downs College
Portsmouth
2024.09 - 2025.06

Skills

  • Helpful
  • Hardworking
  • Independent
  • Positive
  • Empathetic
  • Reliable
  • Problem-solving
  • Communication skills

References

  • Lesley, Plaiter. lesley.plaiter@outlook.com
  • kim.hill@hsdc.ac.uk

Interests and Achievements

I really enjoy travelling and visiting different cities, especially London and Europe. I love exploring new places and having new experiences. I also enjoy spending time with my friends and family and going on dog walks, which keeps me happy, active and positive.

Timeline

NVQ Level 2 - Air Cabin Crew Training

Havant & South Downs College
2024.09 - 2025.06

NVQ Level 1 - Aviation, Tourism & Hospitality

Havant & South Downs College
2024.09 - 2025.06

Front of house team member

The Canteen
2023.08 - Current

Level 3 - Theatrical Hair and Beauty

Southdowns College
2023.01 - 2024.01

GCSEs -

Oaklands Catholic School
2018.09 - 2023.06
Mary Anne Ogden