Marweh Wahid
London,United Kingdom
Summary
A dedicated and results driven retail sales associate with a strong background in premium customer service and luxury client relations. Demonstrates exceptional communication and active listening skills to engage diverse, international clienteles and drive high value sales. Highly skilled in persuasive selling techniques and visual merchandising. Known for an adaptable, positive attitude and scheduling flexibility, contributing to a high performing team environment.
Overview
2
2
years of professional experience
Work history
Sales Associate (Toys Department - Concessions)
Harrods
2025.08 - Current
- Consistently meet and exceed sales targets while ensuring every guest receives a premium experience.
- Deliver an exceptional luxury retail experience to a diverse, international clientele in alignment with Harrods' world class standards.
- Demonstrate deep product knowledge and utilise critical thinking to solve problems in in a fast paced, high expectation environment.
- Maintain immaculate, visually appealing product displays to uphold brand reputation and excellence.
Retail Sales Assistant
Kings Jewellery (Latitude Festival)
2024.06 - 2024.06
- Practised active listening to accurately identify customer preferences and drive stall sales.
- Applied critical thinking and quick problem solving to manage stock and handle customer inquiries efficiently.
- Engaged with high volume of diverse festival attendees at a fast paced jewellery stall.
Education
A-Levels - Maths, Economics, Physics
Saracens High School
London 09/2024 - 06/2026
GCSEs -
Hendon School
London 09/2018 - 06/2023
Skills
- Selling Techniques: Strong persuasive communicating skills, product storytelling, and upselling to hit targets
- Customer Service: Practise active listening, empathy, conflict resolution, and high level client care
- Cash Handling: Efficient and accurate transaction processing with zero errors
- Adaptability: Proven ability to tailor communication styles to connect with diverse and international demographics
- Positive Attitude: Calm under pressure, highly collaborative, and dedicated to fostering a supportive team environment
LANGUAGES
English
Native
Persian
Fluent
Maths Club Volunteer | Saracens High School
- Tutored Key Stage 3 students after school, breaking down complex mathematical concepts into clear, step by step solutions.
- Utilised targeted, encouraging questioning techniques to guide students towards independent problem solving.
- Demonstrated immense patience, clarity, and communication skills while teaching core mathematical concepts to struggling students.
Timeline
Sales Associate (Toys Department - Concessions)
Harrods
2025.08 - Current
Retail Sales Assistant
Kings Jewellery (Latitude Festival)
2024.06 - 2024.06
A-Levels - Maths, Economics, Physics
Saracens High School
09/2024 - 06/2026
GCSEs -
Hendon School
09/2018 - 06/2023