Martin Botha

Responsible for overall leadership, operational performance and strategic management of St. Enoch Centre, one of Glasgow’s major retail and leisure destinations.

Key Responsibilities & Contributions:

• Provided executive leadership for the centre management team, service partners and operational functions.
• Oversaw day-to-day operational performance of the asset, ensuring compliance with statutory and regulatory requirements.
• Managed relationships with tenants, investors, asset managers, local authorities and key stakeholders.
• Directed service charge budgets, operational expenditure and financial performance monitoring.
• Led initiatives to enhance tenant engagement, customer experience and centre reputation.
• Oversaw tenant fit-outs, and assisted with asset improvement projects.
• Produced strategic and operational reporting for ownership and senior stakeholders.
• Ensured the centre operated to the highest standards of health, safety and operational compliance.

Led operational and commercial management of OMNi Centre, a major city centre leisure destination in Edinburgh.

Key achievements:

• Delivered full operational oversight including service partners, compliance, tenant relations and centre performance.
• Managed service charge budgets and financial performance monitoring.
• Strengthened tenant engagement through regular brand meetings and operational collaboration.
• Oversaw tenant fit-outs and refurbishments ensuring regulatory compliance.
• Delivered marketing initiatives and events designed to increase footfall and customer engagement.
• Provided operational and financial reporting to asset managers and investors.

• Managed day-to-day operational and statutory management of the shopping centre.
• Prepared and controlled annual service charge budgets and monitored expenditure.
• Implemented marketing initiatives and commercialisation opportunities.
• Produced monthly centre performance reports for asset management and clients.
• Developed strong relationships with tenants, local authorities and community stakeholders.

• Led operational management including health & safety, sustainability and compliance programmes.
• Managed service charge budgets and expenditure monitoring.
• Played a key role in the 2014–2016 refurbishment and relaunch of the centre.
• Produced operational and financial reporting for asset management clients.

• Managed operations, maintenance and compliance of a major out-of-town retail park.
• Prepared and managed annual service charge budgets.
• Managed contractor and service partner performance.
• Oversaw traffic flow management and visitor experience initiatives.
• Also managed Almondvale Retail Park, Livingston remotely.

Managed operational oversight of commercial office buildings on George Street and Castle Street.