Marta Carvalho

• Provided a welcoming atmosphere to customers, promoting return visits.
• Managed high volume orders during peak hours maintaining quality of service.
• Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
• Enhanced bar efficiency by keeping work areas tidy and well-stocked.
• Ensured customer satisfaction by providing top-quality coffee and beverages.
• Implemented hygiene standards throughout café premises for public health safety compliance.

Reference: Ana Paula Fonseca, 07979487138

• Completed side duties such as refilling condiments, contributing to organised workplace.
• Maintained knowledge of menu items, leading to accurate order taking.
• Delivered excellent customer service through friendly and polite interaction.
• Upheld health and safety standards by regularly sanitising hands and work areas.
• Accommodated special dietary requests, enhancing customer dining experience.
• Managed table settings for optimal dining experience.
• Maintained professional appearance throughout shifts, reflecting positively on establishment image.
• Helped reduce waiting times by swiftly clearing tables after use.
• Provided friendly, courteous service, maximising positive customer satisfaction ratings.
• Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Reference:

Jack James, restaurant manager, 07845833414

• Performed general administrative tasks such as photocopying, faxing and mailing; ensured smooth day-to-day functioning of the office.
• Updated database regularly ensuring accessibility of current information when needed.
• Assisted with event planning activities; contributed significantly towards successful corporate events and gatherings.
• Handled confidential documents discretely, upholding company policy and confidentiality codes at all times.
• Handled basic invoicing and mail management for office staff.

Reference:

Ikenna Ordor, CEO, 07771483342