Marnie Holdsworth Green
Salford ,Greater Manchester
Summary
Driven employee with outstanding knowledge to develop and maintain healthy customer pipeline. Music Student who is passionate about the city's arts scene. Talent in administrative oversight, personable service and task management.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Bridgewater Hall Box Office Assistant
ASM Global
Manchester , Greater Manchester
09.2023 - Current
- Demonstrated proficiency in using ticketing software to improve work productivity.
- Maintained clean and tidy box office area, promoting a professional image.
- Handled telephone enquiries with a polite and friendly manner.
- Worked flexible hours including weekends and holidays thereby ensuring continuous service availability at the box office.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Communicated openly with supervisors to provide confidence and efficiency of service.
Barback
The Freemount
Manchester , Greater Manchester
08.2023 - 09.2023
- Supported fast-paced service by efficiently restocking glasses and ice.
- Upheld health and safety standards of bar area by regular cleaning and sanitising.
Education
A-Levels -
Urmston Grammar School
Manchester 09.2021 - 08.2023
GCSEs - 9 GCSEs 9-8
Urmston Grammar School
Manchester 09.2019 - 08.2021
Skills
As an employee:
- Customer service excellence
- Understanding of GDPR compliance
- Front desk experience
- Ticket sales management
- Clear communication
- Telephone etiquette
- Time efficiency
- A Dementia Friend
Personal Skills:
- 1st Year BMus Representative for the Staff-Student Liaison Committee at The University of Manchester
- Diploma-level Pianist
- Conductor
- Singer-songwriter
- Grade 5 Violin
- Independent and Collaborative Composer
- Enjoy ensemble performance and working with fellow musicians
Unpaid Work Experience
Librarian with the Hallé Orchestra - 04/2025
- Worked inventory whilst padding and de-padding scores for Hallé Relaxed Concerts.
- Gained valuable administrative knowledge regarding Copyright and Hires.
Concerts Administration with the Hallé Orchestra - 10/2024
- Undertook important managerial tasks, including the creation of itineraries for Orchestra members and Guests.
- Filed Post-concert reports of timings, orchestration and anomalies.
- Learned about the function of Shared Drives within office spaces and across different departments.
Voluntary Shop Assistant with ExtraCare Charitable Trust, Urmston - 01/2022 - 03/2022
- Organised stock and inventory.
- Carried out efficient customer service.
Timeline
Bridgewater Hall Box Office Assistant
ASM Global
09.2023 - Current
Barback
The Freemount
08.2023 - 09.2023
A-Levels -
Urmston Grammar School
09.2021 - 08.2023
GCSEs - 9 GCSEs 9-8
Urmston Grammar School
09.2019 - 08.2021
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