Marni Lewis
London
Summary
Enthusiastic professional with knack for creating welcoming environments and ensuring smooth operations. Strong communication and organisational skills, paired with friendly and approachable demeanour. Proven ability to handle multiple tasks efficiently while maintaining positive attitude. Skilled in customer service, problem-solving, and adapting to new challenges quickly.
Overview
4
4
years of professional experience
Work History
Recpetionist at an eyewear company
Finlay and Co
London
09.2025 - 10.2025
- Advised customers on the best eyewear choices based on their lifestyle and vision needs.
- Kept shelves neat, clean and organised through visual merchandising.
- Replenished items and organised displays to keep stock looking professional.
- Advised customers on product range, price, delivery, warranties and product use.
- Greeted visitors warmly, providing a professional first impression of the organisation.
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Carried out basic day-to-day administrative tasks to support staff needs.
Bartender
Salusbury Pub and Dining
London
06.2025 - 09.2025
- Kept bar stocked and organised for easy access and quick service to customers.
- Took customer orders and prepared drinks following best practices for each type.
- Handled cash transactions and operated point-of-sale systems with accuracy and integrity.
- Successfully managed high-volume shifts, serving up to 200 customers without compromising service quality.
- Adhered to strict hygiene and cleanliness standards, maintaining a spotless bar area at all times.
- Mixed cocktail ingredients using shakers, blenders and ice-crushers.
- Polished glass and cutlery before storing.
- Completed scheduled disassembly and cleaning of taps to remove build-up and meet health codes.
Teaching Assistant
College Green Nursery School and Services
London
09.2024 - 02.2025
- Maintained student safety inside and outside classrooms in line with school safeguarding policies.
- Established positive relationships with students, leading by example and responding appropriately to classroom needs.
- Assisted in the creation and maintenance of a safe classroom environment, minimising risks and hazards.
- Offered emotional support and guidance to pupils, fostering resilience and well-being.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Organised and distributed learning materials, homework, textbooks and classroom supplies.
- Encouraged pupil participation and interaction, cultivating a supportive classroom community.
- Managed classroom materials and resources, ensuring availability and readiness for lessons.
- Coordinated with teachers to identify pupils' areas of difficulty, facilitating targeted interventions.
- Facilitated small group sessions to reinforce learning objectives, boosting academic performance.
- Provided stimulating learning environments, motivating students to engage with class activities and reach potential.
- Supported diverse learning needs through tailored assistance, enhancing pupil engagement and understanding.
- Supplied teachers with detailed and regular feedback on pupils' achievement, progress and problems.
- Implemented interactive learning activities, stimulating pupil interest and engagement.
- Assisted in planning and executing lesson plans in collaboration with lead teachers, promoting educational consistency.
- Facilitated communication between pupils and teachers, bridging gaps in understanding and expectations.
- Developed and implemented behavioural management strategies, creating a positive learning environment.
- Informed parents and caregivers of child's progress, key achievements and areas of concern.
- Participated in professional development workshops, continuously improving teaching assistant skills and knowledge.
- Attended to pupils' hygiene, first aid and other personal and social needs.
- Monitored pupils' responses to learning activities and accurately recorded achievement.
- Followed strict safeguarding policies and procedures, maintaining health and safety of children and staff.
- Monitored and supported children during meal times, helping to prepare food, feed children and maintain exemplary table manners.
- Monitored children's interactions with others, encouraging sharing and cooperation in safe environment.
- Led children to clear up after activities to maintain clean, safe and orderly environment.
- Assisted in the preparation of nutritious snacks and meals, understanding the importance of dietary requirements and allergies.
- Supported children's learning and development through engaging activities and play, fostering an environment of creativity and growth.
- Promoted social, emotional and physical development of children, encouraging learning through supervised play.
- Communicated effectively with parents and guardians about their child's day, achievements, and areas for improvement.
- Managed classroom organisation, ensuring a tidy and conducive learning environment for all children.
- Monitored children's progress and behaviour, reporting any concerns to nursery management in a timely manner.
- Set up equipment for children and monitored use to prevent accidents and injuries.
- Guided children's social development through balanced approach involving learning and free play.
- Completed and maintained paperwork for activities or incidents within nursery premises.
- Supervised large groups during outdoor play and field trips.
- Promoted physical, emotional and social development through well-planned activities.
- Used positive reinforcement and behaviour modelling to discipline children.
- Identified kids with special needs and provided additional support to develop skills and abilities.
Receptionist
Swanky London
London
02.2023 - 08.2024
- Handled incoming telephone calls, taking accurate messages and relaying to personnel to support timely communication.
- Maintained clean and orderly reception area to impress and welcome visitors.
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Carried out basic day-to-day administrative tasks to support staff needs.
- Responded to enquiries from clients, vendors and members of public.
- Responded to email inquiries promptly, delivering clear and concise information to address queries.
- Supported guests with immediate, knowledgeable assistance for diverse needs.
- Offered outstanding hospitality throughout client visits, aiding positive customer experiences and loyalty.
- Facilitated smooth check-in and check-out for guests, maintaining high levels of customer satisfaction.
- Recorded and reported missing stock or lost inventory to managing directors.
- Organised stock areas and displays, facilitating product visibility with carefully labelled shelves providing access to goods.
- Training new employees to efficiently navigate a complex booking system.
- Managing and coordinating a complex booking system under times of increased pressure.
FOH
Milk Beach
London
01.2022 - 07.2022
- Ensured adherence to health and safety regulations while sustaining cleanliness and organisation in restaurant and front of house.
Education
A-Levels -
Queens Park Community School
London01-2024
Undergraduate - Sociology
Universuty of Newcastle
Newcastle Skills
- I am a reliable, enthusiastic person with strong customer-facing qualities I enjoy working with and meeting new people, and I am a strong team player I maintain a positive attitude towards my work and consider myself to be hard working, trustworthy and reliable My previous experiences as an employee has provided me with a range of valuable skills that can be applied to a variation of working environments I understand the importance of maintaining and contributing to a secure, friendly and collaborative workplace Working in a variety of roles from a young age has enabled me to develop strong employability skills, confidence, and professionalism, while also teaching me how to conduct myself effectively and adapt within different working environments
- Customer service
- Client relationship management
- Administrative support
- Communication skills
- Problem solving
- Team collaboration
- Time management
- Conflict resolution
- Emotional intelligence
- Adaptability
- Organizational skills
- Professional attitude
- Trustworthy
- Call handling
- Telephone skills
- Punctual
- Client hospitality
- Active listener
- Attention to Detail
- Patience and composure
- Positive outlook
Timeline
Recpetionist at an eyewear company
Finlay and Co
09.2025 - 10.2025
Bartender
Salusbury Pub and Dining
06.2025 - 09.2025
Teaching Assistant
College Green Nursery School and Services
09.2024 - 02.2025
Receptionist
Swanky London
02.2023 - 08.2024
FOH
Milk Beach
01.2022 - 07.2022
A-Levels -
Queens Park Community School
Undergraduate - Sociology
Universuty of Newcastle