Marli Wright

Delivered high quality passenger services across check in, boarding, and arrivals for multiple airlines in fast paced, 24/7 airport environment. Worked flexible shifts starting as early as 3am, maintaining professionalism and accuracy at all times. Took care of unaccompanied minors, guiding them through entire airport experience from entry until seated on aircraft.

Delivered food quickly with friendly service in high-volume fast food environment, ensuring excellent customer care. Supported Front of House and kitchen operations by preparing food to brand standards and handling orders efficiently during peak periods. Demonstrated strong teamwork and communication while following strict hygiene, safety, and quality procedures under pressure to meet targets.

• Advised customers on menu items, took orders and processed payments.
• Adapted to busy periods by working efficiently under pressure, maintaining composure and quality.
• Kept customer and food preparation areas clean and well-organised to maintain appearance and quality standards.

Delivered exceptional service as a waitress at 4-star hotel during various large events and regular restaurant shifts. Prepared tables and dining spaces for occasions including weddings and funerals, serving food and drinks while ensuring adherence to high customer service standards.

Supported housekeeping team in maintaining cleanliness and order in guest rooms, contributing to overall guest satisfaction.

• Kept dining area tidy, clearing tables and resetting them for new guests in a timely manner.
• Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
• Delivered friendly and fast service to process high-volume food and drink orders at peak times.