Mark West

• Nurture client relationships, scheduling on-site visits or off-site meetings to touch base on account needs.
• Analyse client feedback to highlight areas in need of improvement.
• Deliver high sales performance within budget to strict deadlines and targets.
• Monitor customer trends and account performance to proactively identify and rectify challenges.
• Built rapport with new and existing customers from diverse cultural backgrounds to maximise sales opportunities.
• Enhance new business acquisition through strategic networking and lead generation.
• Represent company at industry events, networking to increase client engagement and identify new opportunities.
• Demonstrate product features and functions to engage potential customers.
• Use management software and data analysis to forecast product demand.

Evaluated sales and service processes to generate targeted improvement strategies and increase revenue opportunities while Optimising sales methods to best engage, acquire and retain customers.

Successfully built world-class teams for some of the most disruptive, venture capital backed software companies across the globe. Specifically, specialising in building Sales functions from entry level to sales leadership positions.

Built sales functions for the following:

• LinearB - Workflow Analytics (Series B $70m) - Team of 5 US Based
• Lookout - Cyber Security ($432m in funding) - Team of 6 covering EMEA / All Native language speakers : Dutch / Spanish / Nordics / French / German / English : All had to be based in London
• Signifyd - Enterprise Fraud Technology ($390M in Funding) - 1st on the ground sales Rep in EMEA
• Quantive - Strategy Education Via OKR ($160m in funding) - DACH 1st on the ground
• Auth0 - Identity and Access Management ($332m in funding)
• Contentsquare - Digital Experience ($1.4b in funding)

Many others, happy to provide case studies.

• Developed robust recruitment processes for high-performing operational teams.
• Conducted headhunting by identifying and approaching employed individuals to fill vacant positions.
• Advised on contract and salary obligations to meet business and employee requirements.
• Negotiated candidate salaries and prepared employment contracts.
• Worked towards exceeding targets agreed on with clients regarding number of candidates placed.

Full time footballer

Throughout my tenure I worked in all departments of the store in order to gain as much experience and knowledge as I could:

• Patisserie Counter (Barista and baking qualifications obtained)
• Meat and Fish Counter
• Deli Counter
• Operations Representative
• Delivery Driver