Richard Manthorpe

• Developed strong teams by skilfully recruiting, orienting and training loyal, hard-working employees.
• Delivered KPI targets and improvements on consistent basis through excellent leadership.
• Applied expertise in team leadership to address productivity and performance issues, motivating staff to achieve KPIs.
• Organised financial and operational data to help with yearly budgeting and planning.
• Acted as point of contact for high-level queries and represented team at senior leadership meetings.
• Established clear budgets and cost controls strategies to meet objectives.
• Planned revenue generation strategies designed for growth.
• Designed long-term business strategy to guide leadership decision-making.

• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Trained staff on best practices to achieve optimal productivity.
• Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.
• Completed opening and closing procedures multiple times per week, completing reporting and security tasks.
• Monitored health and safety measures for guaranteed compliance.
• Evaluated resource use to achieve company finance objectives.
• Championed innovation by introducing new technologies and methodologies.

• Led meetings with both client and internal teams to facilitate and drive project completion and provide status updates.
• Used project management tools and techniques for positive, successful outcomes.
• Delivered on projects' key objectives with agreed budgets, timelines and standards.
• Evaluated project risks and feasibility, identifying issues and proactively implementing proposed solutions.
• Assured project documentation followed internal quality standards.
• Managed scope content, informing stakeholders of project scope and change implications.

Operational Service Management at Guy's and St Thomas NHS Foundation Trust and University College London Hospitals NHS Foundation Trust consisting of:

• Monitored health and safety measures for guaranteed compliance.
• Maintained smooth-running business operations by delegating priorities to staff abilities.
• Led and managed administrative staff to maintain smooth daily operations.
• Investigated issues affecting group operations, prepared reports and helped correct problems.