Mark Thorp
Aylesbury,Buckinghamshire
Summary
Organised and dependable professional with many years of experience in managing multiple priorities effectively. Demonstrated ability to maintain a positive attitude while achieving team objectives. Committed to taking on increased responsibilities to drive team success. Demonstrated history of meeting company goals and promoting best practices. Thrives under pressure and adapts to challenges with ingenuity and resilience.
Overview
38
38
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Trusted assessor
NRS Healthcare
Aylesbury, Buckinghamshire
03.2016 - 07.2025
- Conducted client visits to assess needs and install safety features, promoting independence at home.
- Collaborated with housing associations to determine requirements for property adaptations.
- Captured accurate documentation through photographs and measurements of properties.
- Compiled detailed reports on installations and submitted findings to housing associations.
- Identified necessary actions for housing associations and Buckinghamshire County Council.
- Delivered comprehensive reports to Buckinghamshire County Council for record-keeping purposes.
- Facilitated online training programmes covering health and safety protocols and operational techniques.
- Performed daily vehicle checks and maintained van hygiene to ensure compliance with protocols.
- Work loads at times required to work over contracted hours.
Warehouse operator / Forklift driver
B2C
Aylesbury, Buckinghamshire
07.2009 - 03.2016
- Maintained clean, organised warehouse environment to enhance operational efficiency.
- Organised products in designated areas for easy access and retrieval.
- Utilised forklifts for swift movement of heavy items across facility.
- Verified shipment contents against invoices to ensure accuracy.
- Stacked pallets systematically, creating effective storage system.
- Loaded lorries to maintain prompt delivery schedules.
- Handled fragile goods carefully to minimise damage during transit.
- Collaborated with team members to ensure smooth warehouse operations.
- Was sometimes asked to run night shift team when Management were not available.
Multi-drop delivery driver
DHL
Borehamwood, Hertfordshire
04.2007 - 06.2009
- Reported mechanical issues promptly, minimising downtime and ensuring rapid resolutions.
- Utilised manual handling techniques effectively to avoid injuries when lifting heavy items.
- Maintained accurate paperwork for organised delivery records.
- Handled fragile items with care, successfully preventing breakages during transit.
- Maintaining vehicle cleanliness and tidiness for positive public impressions
- On average deliver to 100 addresses each day.
Warehouse stores / Forklift driver
Lynx Express Ltd
Muswell hill, London
09.1998 - 04.2007
- Took part in staff training sessions, staying abreast of latest industry practices.
- Demonstrated flexibility by performing various warehouse duties as required.
- Operated forklift equipment to manage warehouse stock effectively.
- Maintained open communication lines with supervisors regarding any potential issues or concerns.
- Adhered strictly to health and safety regulations at all times.
- Maintained focus whilst operating heavy equipment in a busy environment.
- Collaborated with team members to complete orders on time.
- Contributed to meeting delivery deadlines through prompt loading and unloading of goods.
Warehouse operator / Forklift driver
Garland catering Ltd
Hayes, Hillingdon
02.1990 - 07.1998
- Picked orders accurately, reducing instances of return or exchange.
- Communicated effectively with supervisors, improving overall workflow.
- Updated computer systems with new stock data promptly after receipt of deliveries,.
- Kept clean work areas, promoting better productivity and safety standards.
- Used forklifts for swift movement of heavy items.
- Collaborated with team members for smooth warehouse operations.
- Demonstrated dedication to safety with regular equipment checks.
- Verified contents of shipments against invoices for accuracy assurance.
- Followed all health and safety guidelines, contributing to safe workplace environment.
- Improved warehouse efficiency by maintaining orderly stock locations.
- Performed routine maintenance on warehouse machinery to prevent breakdowns and delays.
- Met tight deadlines by efficiently processing incoming shipments.
- Loaded lorries to facilitate prompt delivery schedules.
Marine engineer mechanic
Royal Navy
Plymouth / Portsmouth, Devon / Portsmouth
02.1988 - 01.1990
- Completed six months of basic training at Devonport, emphasising physical endurance and team dynamics.
- Finalised fire fighting course to enhance emergency response skills.
- Successfully finished Marine Engineering Mechanics programme in Portsmouth, achieving high standards.
- Executed assault courses, long walking treks, and orienteering exercises on Dartmoor.
- Achieved required standards in English and maths examinations.
- Participated in physical training for fitness compliance and improved overall performance.
- Implemented spotlight cleaning regime to maintain cleanliness and optimise operational efficiency.
- Completed additional training modules to enhance concentration and visual skills.
Temping agencies
Reed employment / Brook street employment
West Ealing, Ealing
07.1987 - 01.1988
- Executed daily duties with accuracy and efficiency.
- Acquired new skills rapidly, enhancing productivity.
- Delivered tasks consistently within tight deadlines.
- Exhibited respect and friendliness while assisting colleagues.
- Worked flexible hours, including nights and weekends.
- Arrived punctually each day, prepared for immediate engagement.
- Demonstrated high energy and enthusiasm in fast-paced settings.
Education
Mellow Lane Comprehensive School
Hillingdon 06.1980 - 06.1986
Skills
- Analytical thinking
- Calm under pressure
- Communication skills
- Leadership
- Team building
- Problem-solving
Affiliations
- Travelling and days out
- Gardening
- sports of all kind
- Fishing
Accomplishments
While working at NRS Healthcare i had continuous positive feedback from clients. These clients would call in or e-mail the company and express their feelings at how much safer and confident they feel after having basic equipment fitted around their homes. This gave me job satisfaction and felt proud that i was helping people in the community.
Certification
While at NRS healthcare i went through strict training programmes including:
Health and safety in the work place.
Bending and lifting
Driving examination ( Yearly )
Fire prevention
Hazardous Chemicals
Languages
English
Native
References
References available upon request.
Timeline
Trusted assessor
NRS Healthcare
03.2016 - 07.2025
Warehouse operator / Forklift driver
B2C
07.2009 - 03.2016
Multi-drop delivery driver
DHL
04.2007 - 06.2009
Warehouse stores / Forklift driver
Lynx Express Ltd
09.1998 - 04.2007
Warehouse operator / Forklift driver
Garland catering Ltd
02.1990 - 07.1998
Marine engineer mechanic
Royal Navy
02.1988 - 01.1990
Temping agencies
Reed employment / Brook street employment
07.1987 - 01.1988
Mellow Lane Comprehensive School
06.1980 - 06.1986