MARK QUINTON
Norwich,Norfolk
Summary
Professional with over 15 years in the kitchen industry. Expertise in both German and domestic kitchen suppliers leads to consistently exceeding sales targets through strong product knowledge and unparalleled customer service. Experience in both account management and high-end design/installation management enables tailored solutions that foster trust and confidence among clients. Committed to enhancing account performance by providing expert guidance and staying ahead of industry trends, driving long-term successful relationships.
Overview
16
16
years of professional experience
Work History
Kitchen Sales & Installation Manager
Atlantic Bathrooms & Kitchens Ltd
04.2023 - Current
- Promoted and sold premium kitchen brands, contributing to increased brand visibility and client engagement.
- Enhanced overall sales performance by increasing average project value through tailored design solutions and the specification of high-end products.
- Designed and delivered tailored kitchen and bedroom solutions, enhancing client satisfaction and project outcomes.
- Created a premium showroom experience by supporting clients throughout their entire journey, from initial inspiration and design development to final installation and handover.
- Coordinated multiple installation schedules, collaborating with tradespeople to ensure timely project completion and uphold high workmanship standards.
Area Sales Manager East Anglia & North London
Masterclass Kitchens (Sigma3)
07.2023 - 04.2024
- Managed area turnover of £1.5 million, achieving sales growth across East Anglia and North London.
- Nurtured existing accounts to increase average order values and developed new client relationships.
- Delivered product training to clients, enhancing their confidence and creating upsell opportunities.
Kitchen Sales & Installation Manager
Atlantic Bathrooms & Kitchens Ltd
09.2017 - 07.2023
Area Sales Manager (East Anglia & Northern Home Counties)
Multiwood Products PLC
07.2016 - 09.2017
- Pursued new accounts, achieving 20% growth in client base within targeted regions.
- Cultivated strong client relationships across East Anglia, Lincolnshire, and Northern Home Counties, driving customer loyalty.
- Collaborated with the Sales Director to address client complaints and propose effective solutions.
- Facilitated product training sessions to boost end-user confidence in kitchen doors and components.
Kitchen Sales & Installation Manager
Atlantic Bathrooms & Kitchens Ltd
04.2015 - 07.2016
Area Sales Manager (South of England)
Alno UK
11.2014 - 04.2015
- Nurtured independent Alno dealers in South of England, strengthening dealer relationships.
- Provided training and support to John Lewis stores in Southern England.
- Addressed technical queries, providing dealers with timely support and solutions.
- Proposed innovative display designs, contributing to a 15% increase in showroom traffic.
Kitchen Sales & Installation Manager
Atlantic Bathrooms & Kitchens Ltd
05.2013 - 11.2014
Odina (Nobilia) Showroom Manager
Homebase
Norwich
07.2012 - 05.2013
- Led a team of sales associates, providing training and development to enhance customer service skills.
- Monitored competitor activity, adapting strategies to maintain a competitive edge in the market.
- Handled customer complaints, offering swift resolutions that maintained high levels of satisfaction.
- Held regular meetings with trade staff to delegate tasks, communicate market trends, sales KPIs and priorities.
- Led a team of sales associates, providing training and development to enhance customer service skills.
Design Consultant & National Sales Manager
Mag Kitchens & Bathrooms / Althon (MAG Group Companies)
08.2010 - 07.2012
Education
GCSE’s - all C & above
Taverham High School
NorwichNational Diploma - Computer Studies
City College Norwich
NorwichHNC - Civil Engineering
City College Norwich
NorwichSkills
- Kitchen design
- Installation management
- Project management
- Sales strategy
- Customer management
- Product training
- IT proficiency
- Numerical proficiency
- Commercial awareness
- Organisational skills
- Confidence
- Interpersonal skills
Custom Section
- Over 15 years sales experience in the KBB industry
- Extensive KBB product knowledge including a strong background in German and domestic kitchens, including Schuller,. Next125, Nobilia, Leicht, Alno, Masterclass, Uform, PWS, Burbidge & Mereway
- Account management experience with both complete & component kitchen suppliers
- Installation management experience
- Full clean driving licence
- Willing to travel
References
Tom Wheeler - National Sales Manager - Hampton Kitchens
Timeline
Area Sales Manager East Anglia & North London
Masterclass Kitchens (Sigma3)
07.2023 - 04.2024
Kitchen Sales & Installation Manager
Atlantic Bathrooms & Kitchens Ltd
04.2023 - Current
Kitchen Sales & Installation Manager
Atlantic Bathrooms & Kitchens Ltd
09.2017 - 07.2023
Area Sales Manager (East Anglia & Northern Home Counties)
Multiwood Products PLC
07.2016 - 09.2017
Kitchen Sales & Installation Manager
Atlantic Bathrooms & Kitchens Ltd
04.2015 - 07.2016
Area Sales Manager (South of England)
Alno UK
11.2014 - 04.2015
Kitchen Sales & Installation Manager
Atlantic Bathrooms & Kitchens Ltd
05.2013 - 11.2014
Odina (Nobilia) Showroom Manager
Homebase
07.2012 - 05.2013
Design Consultant & National Sales Manager
Mag Kitchens & Bathrooms / Althon (MAG Group Companies)
08.2010 - 07.2012
GCSE’s - all C & above
Taverham High School
National Diploma - Computer Studies
City College Norwich
HNC - Civil Engineering
City College Norwich