Mark Nolan
Aberyswyth,Ceredigion
Summary
Diligent and proactive with strong leadership abilities and excellent communication skills. Excel at team collaboration and problem-solving, ensuring smooth operations and customer satisfaction. Eager to bring positive impact to role.
Driven professional with knack for leadership and problem-solving, bringing strong organisational and communication skills. Demonstrated ability to manage teams and projects with focus on productivity and collaboration. Committed to driving positive outcomes and fostering supportive work environment.
Proactive Assistant Manager with knack for boosting team productivity and enhancing customer satisfaction. Excel at streamlining operations and implementing innovative solutions, resulting in smoother workflows and higher client retention. Recognised for fostering positive workplace culture and driving continuous improvement.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
10
10
years of professional experience
Work history
Assistant manager
Pro tyre
Aberyswyth , Ceredigion
2024.11 - Current
- Created a positive work environment, resulting in higher employee morale.
- Fostered a positive work environment through effective leadership and team-building activities.
- Monitored sales performance regularly adjusting strategies as required.
- Developed strong relationships with suppliers, ensuring timely delivery of products.
- Improved customer service by implementing new procedures and protocols.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
- Implemented promotional strategies for increased footfall during holiday seasons.
- Handled stock control duties diligently preventing overstocking or shortages.
- Conducted team meetings on a regular basis, promoting open communication within the team.
- Minimised inventory loss for improved profit margins.
- Managed daily operations to ensure smooth running of the shop floor.
- Provided support to manager during audits, ensuring accurate reports.
- Handled customer complaints effectively, restoring trust in our brand.
- Increased staff productivity by providing comprehensive training programmes.
- Delegated tasks to team members efficiently improving overall productivity.
- Assisted in recruitment process to build an effective workforce.
- Monitored health and safety measures for guaranteed compliance.
- Established clear budgets and cost controls strategies to meet objectives.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
Mechanical technician
Lloyds coaches
Machylleth , Powys
2018.10 - 2023.05
- Completed installation of mechanical systems, thus ensuring operational readiness.
- Ensured compliance with regulatory requirements through meticulous record-keeping.
- Solved complex mechanical problems with application of advanced troubleshooting techniques.
- Conducted quality checks to ensure top-notch product output.
- Diagnosed technical issues for timely repairs.
- Tested functionality of complex components, verifying operation according to specifications.
Mechanical technician
Aberyswyth motors
Aberyswyth , Ceredigion
2016.01 - 2018.08
- Solved complex mechanical problems with application of advanced troubleshooting techniques.
- Completed installation of mechanical systems, thus ensuring operational readiness.
- Diagnosed technical issues for timely repairs.
- Implemented corrective actions, resulting in reduced machine downtime.
- Assisted in the design and fabrication of tooling, contributing to improved production processes.
Skills
mot tester
IMI level 3 hybrid technician
IMI level 3 mechanic
city and guils level 1-2 mechanic
air con trained and certified
class 1/2 license
PSV license
Timeline
Assistant manager
Pro tyre
2024.11 - Current
Mechanical technician
Lloyds coaches
2018.10 - 2023.05
Mechanical technician
Aberyswyth motors
2016.01 - 2018.08